Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Viriyapong

Goodlettsville,TN

Summary

Accomplished Patient Access Representative with a proven track record at R1 RCM, adept in HIPAA compliance and customer service. Organized and dependable candidate at managing multiple priorities with a positive attitude.

Overview

13
13
years of professional experience

Work History

Patient Access Representative

R1 RCM
04.2016 - 07.2024
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.

Front Office Assistant

Tennessee Spine & Nerve Institute
09.2013 - 08.2014
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Updated client databases regularly while maintaining accuracy in contact details comprehensively and confidentiality.

Private Caregiver

Sheila Register
01.2012 - 05.2013
  • Assisted clients with daily living activities for improved quality of life.
  • Enhanced patient comfort by providing compassionate, safe and attentive personal care.

Education

Associate of Science - Medical Assisting

Daymar College- Nashville
Nashville, TN

Skills

  • Customer Service
  • HIPAA Compliance
  • Patient Registration
  • Registration and Scheduling
  • Caring and Empathetic
  • Attention to Detail

Timeline

Patient Access Representative

R1 RCM
04.2016 - 07.2024

Front Office Assistant

Tennessee Spine & Nerve Institute
09.2013 - 08.2014

Private Caregiver

Sheila Register
01.2012 - 05.2013

Associate of Science - Medical Assisting

Daymar College- Nashville
Maria Viriyapong