Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Goodwill Industries Of Youngstown Ohio
04.2023 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Priced product in a fair and efficient manner.
Fitness Floor Staff Member
YMCA
11.2022 - 04.2023
Enhanced member satisfaction by promptly addressing concerns and providing personalized fitness recommendations.
Ensured a safe workout environment for members through diligent equipment maintenance and regular inspections.
Contributed to increased membership retention by fostering a welcoming and supportive atmosphere.
Assisted with the onboarding of new members, conducting gym orientations and demonstrating proper equipment usage.
Supported members in achieving their fitness goals by offering tailored advice and encouragement during workouts.
Restaurant Hostess
Barry Dyngles
06.2017 - 11.2022
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Answered phones in a timely manner, giving suggestions when needed and solving problems as needed.