Maria Wright
Youngstown,OHIO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Goodwill Industries Of Youngstown Ohio
04.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Priced product in a fair and efficient manner.
Fitness Floor Staff Member
YMCA
11.2022 - 04.2023
- Enhanced member satisfaction by promptly addressing concerns and providing personalized fitness recommendations.
- Ensured a safe workout environment for members through diligent equipment maintenance and regular inspections.
- Contributed to increased membership retention by fostering a welcoming and supportive atmosphere.
- Assisted with the onboarding of new members, conducting gym orientations and demonstrating proper equipment usage.
- Supported members in achieving their fitness goals by offering tailored advice and encouragement during workouts.
Restaurant Hostess
Barry Dyngles
06.2017 - 11.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Answered phones in a timely manner, giving suggestions when needed and solving problems as needed.
Education
Bachelor of Science - Exercise Science
Youngstown State University
Youngstown, OH05.2025
Skills
- Staff Management
- Training and Mentoring
- Goal-Oriented
- Critical Thinking
- Team Building
- Customer Service
- Ethical Conduct
- Time Management
- Organizational Skills
- Leadership Abilities
- Employee Motivation
- Active Listening
Certification
CPR/ Adult First Aid/ Basic Life Support
Timeline
Supervisor
Goodwill Industries Of Youngstown Ohio
04.2023 - Current
Fitness Floor Staff Member
YMCA
11.2022 - 04.2023
Restaurant Hostess
Barry Dyngles
06.2017 - 11.2022
Bachelor of Science - Exercise Science
Youngstown State University
CPR/ Adult First Aid/ Basic Life Support
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