Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Maria Zamora

Education Technician
Chula Vista,CA

Summary

Solutions focused, versatile professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a four year career in the United States Navy. Effective communicator who employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Child and Youth Program Lead

NBSD Child Development Center/Murphy Canyon Youth
01.2015 - Current
  • Provide information, facilitates care and provide referrals to services for the needs and safety of military and civilian children and families
  • Develop trusting, helping relationships with children, military and civilian families/personnel/children/employees of diverse backgrounds
  • Communicate in English orally and written with military and civilian families/personnel and employees with strong interpersonal skills
  • Work and interact cooperatively with military and civilian personnel/families/employees
  • Provide effective instruction, trainings and briefings to military and civilian families/personnel/employees
  • Provide leadership, mentorship, and guidance to program team members
  • Assist team members with completing trainings
  • Assist training and curriculum specialist in helping team members translate professional development training into practice by mentoring, role modeling, and guiding
  • Model appropriate behavior and techniques
  • Provide suggestions and make recommendations for program
  • Record observations and chart progress of team members
  • Develop curriculum and lesson plans
  • Consult with training and Curriculum Specialist for guidance on strategies to assist team members professional development
  • Plan, implement, and review activities planned for program participants to meet emotional, social, physical and cognitive needs of children and youth
  • Incorporate special instruction provided by parents and medical personnel
  • Provide care, supervision, oversight, and accountability for program participants in compliance with (DoD) Department of Defense, command policies, guidance, and standards
  • Maintain control and accounts for safety of children and youth
  • Supervise assigned team members and children
  • Observe children and youth for signs of abuse, neglect, and illness
  • Report abuse and neglect to Family Advocacy and Child Protective Services
  • Observe children and youth and document developmental progression and/or concerns
  • Assist with assessment tasks
  • Evaluate program using rating scales and risk assessment tools
  • Ensure compliance with OPNAV instruction DoD standards, law, regulations, policies, procedures
  • Maintain standards for DoD and OPNAV instruction
  • Identify and respond to emergency situations
  • Care for special needs youth as directed by supervisor to fulfill unique requirements and demands
  • Prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedule
  • Utilize [Software] to maintain program participation data and complete required daily reports
  • Promote and model proper safety, fitness, health and nutrition practices to create positive framework for youth
  • Supervise youth during daily schedule of indoor and outdoor activities, on field trips and during special events
  • Interacted with children and youth using approved child guidance and youth development techniques
  • Help prepare and serve snacks to youth members during scheduled times
  • Develop list of essential supplies and equipment for submission to supervisor for review and purchase
  • Implement activities and special events to meet physical, social, emotional and cognitive needs of children and youth
  • Attend group meetings to provide information on agency services, requirements and procedures
  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions
  • Experience preparing reports used for educational or other related purposes and assisting in implementation, evaluation, and maintenance of educational programs
  • Experience conducting trainings, developing training materials for training courses or training programs
  • Making recommendations for improvements, assisting teachers and trainers
  • Experience providing technical support and have working knowledge of audio-visual equipment, reproduction machines, and business-related equipment.

Child and Youth Program Assistant

Naval Base San Diego Child Development Center
12.2008 - 01.2015
  • Assists in planning and coordinating activities for program participants, including group as well as individual activities
  • Implements daily schedules and activity plans to ensure age and/or stage appropriateness
  • Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect child or youth's experience in program.
  • Assists children and youth with special projects and homework.
  • Cares for children and youth with special needs as directed by supervisor
  • Promotes and models safety, fitness, health, and nutrition practices.
  • Helps arrange for and/or serve appropriate snacks or meals where applicable
  • Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedule
  • Sets up displays and bulletin boards
  • Inventories equipment on recurring basis and recommends replenishing damaged, missing, and depleted supplies
  • Secures supplies, equipment, and facilities
  • Interacts with children and youth using approved child guidance and youth development techniques
  • Provides care and supervision, oversight, and accountability for program participants in compliance with Department of Defense (DoD), NAF Component, and local installation policies, guidance, and standards
  • Maintains control of and accounts for whereabouts and safety of children and youth ranging in age from 6 weeks to 18 years
  • Ensures children and youth (as applicable) depart with authorized person according to written parental instructions
  • Supervises children and youth during daily schedule of indoor and outdoor activities, on field trips, outings, and special events
  • Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed
  • Mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in case of suspected incidences of child abuse and neglect
  • Participates in conferences with parents and employees
  • Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools
  • Assists in achieving and maintaining DoD certification and national accreditation or equivalent inspections
  • Ensures compliance with law, policies, and regulations applicable to DoD CY programs
  • Notifies supervisor of health, fire, and safety compliance concerns
  • Collects, maintains, and reports program participation data
  • Care for special needs youth as directed by supervisor to fulfill unique requirements and demands
  • Prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedule
  • Utilize [Software] to maintain program participation data and complete required daily reports
  • Promote and model proper safety, fitness, health and nutrition practices to create positive framework for youth
  • Supervise youth during daily schedule of indoor and outdoor activities, on field trips and during special events
  • Implement activities and special events to meet physical, social, emotional and cognitive needs of children and youth
  • Develop list of essential supplies and equipment for submission to supervisor for review and purchase
  • Help prepare and serve snacks to youth members during scheduled times
  • Compile social, educational and institutional histories from official records and interviews of family members
  • Develop and implement behavioral management and care plans for clients
  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.

Machinist Mate

United States Navy
09.1995 - 09.1999
  • Supervised and performed corrective and preventive maintenance on main propulsion machinery and support equipment daily.
  • Tracked and managed records and reports on daily operations of machinery and equipment.
  • Read and interpreted technical documentation.
  • Repaired and maintained machine tools, fixtures and other production equipment.
  • Inspected and measured machined parts for conformance to specified tolerances.
  • Inspected, repaired and replaced system components.
  • Monitored equipment to detect and report malfunctions and prevent accidents.
  • Calibrated and aligned machine components for proper functioning.

Education

Certificate in Victim Advocacy -

California University San Marcos
San Marcos, CA
2017

No Degree - Grief Following Trauma

University of Maryland - Baltimore County
Baltimore, MD
08.2013

Bachelor of Science - Child Development

San Diego State University
San Diego, CA
05.2012

Associate of Arts -

Ventura College
Ventura, CA
05.2005

Certificate - Medical Assisting

Maric College
San Diego, CA
2000

Skills

  • Customer Service Trained
  • Effective Oral and Written Communication
  • Knowledge of Military and Military Lifestyle
  • Multitasking
  • Training and Development
  • Teamwork and Collaboration
  • Compassion and Empathy
  • Victim Advocacy Training Course
  • Ability to understand, be sensitive, and empathize with victims
  • Training and Development
  • Teamwork and Collaboration

Certification

  • Victim Advocacy Certificate - June 2017

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Child and Youth Program Lead

NBSD Child Development Center/Murphy Canyon Youth
01.2015 - Current

Child and Youth Program Assistant

Naval Base San Diego Child Development Center
12.2008 - 01.2015

Machinist Mate

United States Navy
09.1995 - 09.1999

Certificate in Victim Advocacy -

California University San Marcos

No Degree - Grief Following Trauma

University of Maryland - Baltimore County

Bachelor of Science - Child Development

San Diego State University

Associate of Arts -

Ventura College

Certificate - Medical Assisting

Maric College
  • Victim Advocacy Certificate - June 2017
Maria ZamoraEducation Technician