Maria Zavala
Sunridge Management Group
MESQUITE,TX
2
Languages
8
years of professional experience
Results-driven Property Manager with expertise in leasing, resident retention, occupancy forecasting, and budget control. Committed to enhancing NOI through efficient operations, strong communication, and collaborative team-building. Focused on achieving budgeted goals while maintaining compliance with fair housing regulations.
Work History
Assistant Manager and Leasing
7 Years 11 Months- Prepare daily show units for tours and leasing
- Filed eviction notices on or before the 10th of each month to ensure compliance with legal timelines.
- Assist in planning resident retention activities and lease renewal gatherings
- Prepare resident correspondence and lease renewal offers
- Rent collections and posting, maintain accurate bookkeeping and resident ledgers
- Complete daily, weekly, and monthly reporting
- Prepared resident correspondence and lease renewal offers to facilitate effective communication and retention
- Assist in processing invoices with proper account coding and recording in Onesite
- Prepare maintain all lease files for move-ins and renewals as outlined in the SunRidge policy
- Enter work orders, schedule emergency items and close out completed work orders
- Returned calls to prospective clients to discuss leasing opportunities and answer inquiries. and schedule visits with new clients
- Respond to all assigned tasks from my superiors
Community Manager
6 Years 7 Months- Successfully managed and turned an HCP property around in less than 12 months
- Managed turnaround of HCP property within 12 months, enhancing resident satisfaction and property value
- Secured above average score of 87 on HUD/MOR audit after addressing previous non-compliance issues
- Monitor all financial aspects, residential accounting, accounts payable and supply orders
- Submit POs or Funding Requests on Budget Overages
- Schedule preventative maintenance and perform semiannual unit inspections
- Correspondence to residents i.e. late rent notices, lease violations, emergencies, resident events renewals
- Schedule preventive maintenance and perform semiannual unit inspections
- Encouraged residents to share positive online reviews through targeted communication
- Experienced in Project Based Section 8 EIV certified
Skills
Lease Management
Rent Management
Budgeting
Accounting/Bookkeeping
Onesite
BlueMoon
Grace Hill
Project Based Section 8
Resident Retention
Complaint Resolution
Staff Management
Staff Training
Organizational Skills
Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Community Manager
Sunridge Management Group
01.2020 - CurrentRead More
Assistant Manager and Leasing
Sunridge Management
09.2018 - 2020Read More