Maria A martinez
Kelsey Seybold Infusion Center
Houston,TX
1
Certification
4
years of professional experience
Dedicated Medical Assistant experienced in patient assessments, clinical documentation, and phlebotomy. Enhanced patient satisfaction through effective communication and adherence to HIPAA standards while fostering a safe clinical environment. Committed to informed patient care and administrative integrity.
Work History
Medical Assistant
1 Year 7 Months- Coordinated patient flow, scheduling, and check-in tasks to support efficient infusion center operations.
- Prepared patients for infusion treatments by verifying identifiers, collecting vital signs, and reviewing intake information.
- Assisted nursing staff with infusion room setup, patient positioning, and post-treatment care.
- Documented patient assessments and treatment details accurately in electronic health records.
- Verified medication orders, allergies, and required documentation before treatment administration.
- Maintained infection control standards by cleaning equipment and stocking treatment supplies.
- Communicated patient concerns to clinical staff promptly to support timely care decisions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Guided patients through procedure steps, reinforcing instructions and reducing treatment anxiety.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
2 Years 2 Months- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answereded telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted routine laboratory tests to assist with diagnosis and treatment of conditions.
- Assisted in minor surgical procedures, ensuring a sterile environment and patient comfort.
- Contributed to a clean and safe clinic environment by adhering to sanitation protocols.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Conducted patient follow-up calls to monitor treatment progress and answered any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointment schedules and maintaining organized medical records.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Completed EKGs and other tests based on patient presentation in an office.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
High School Diploma
Medical Assistant
Skills
Vital sign monitoring
Patient assessments
Clinical documentation
Medical lexicon
Immunization administration
Vital sign assessment
Billing and coding
Medical records management
Insurance claims
Blood collection methods
Appointment setting
Laboratory testing techniques
Billing processes
Medical terminology
Medical procedures
Medical equipment operation
Data entry
Laboratory maintenance
Procedure assistance
Laboratory management
Medical office management
Maintaining confidentiality
Procedure support
Patient-centered care
Specimen processing
Specimen collection
Emergency first aid
Confidentiality compliance
Appointment coordination
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Kelsey Seybold Infusion Center
03.2025 - CurrentRead More
Medical Assistant
Mount Carmel Medical Clinic
10.2022 - 12.2024Read More
The College of Health Care Professions
Medical Assistant
Read More
Stephen F. Austin High School
High School Diploma
Read More