Maintain a participatory and collaborative position that fits with my experience, skills, knowledge and personal competencies and focus on the achievement of the company's objectives and continue with my professional development.
Overview
6
6
years of professional experience
Work History
Secretay
Universidad CES
Medellin, Colombia
12.2018 - 02.2020
Provided administrative support to the office manager and other staff members.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Waitress
Chef Burger Company SAS
Medellin, Colombia
05.2016 - 12.2017
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Greeted customers and provided menus.
Shop Asistant
Tennis S.A
Medellin, Colombia
06.2014 - 12.2015
Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
Resolved customer complaints in a professional manner.
Provided information about products and services to customers.
Education
High School Diploma -
Colegio Calasanz Femenino
Colombia
11-2012
Associate of Applied Science - Industrial Engineering
Universidad Pontificia Bolivariana
Medellin-Colombia
Skills
Customer Service
Proficient in Microsoft Word, Excel, Power Point
Positive and professional
Highly motivated for career advancement
Ability to follow instructions
Excellent teamwork abilities
Excellent interpersonal relationship management and goal-oriented achievement
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Secretay
Universidad CES
12.2018 - 02.2020
Waitress
Chef Burger Company SAS
05.2016 - 12.2017
Shop Asistant
Tennis S.A
06.2014 - 12.2015
High School Diploma -
Colegio Calasanz Femenino
Associate of Applied Science - Industrial Engineering
Director of Language Teacher Education Program at Universidad Católica Luis AmigóDirector of Language Teacher Education Program at Universidad Católica Luis Amigó