Maria Alejandra Ortiz Leon
Aurora,CO
Summary
Proven sales associate and merchandise coordinator with a track record of enhancing customer satisfaction and fostering relationships to boost repeat business. Excelled in high-stress situations, demonstrating exceptional problem-solving and customer service skills. Trained peers, showcasing teamwork and advanced proficiency in Excel. Achieved significant improvements in customer experience and operational efficiency.
Overview
8
8
years of professional experience
Work History
Asociado De Ventas
MEGALEON
04.2016 - 03.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Merchandise Coordinator
COPETRAN
12.2018 - 09.2021
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Collaborated with store managers to optimize product placement and enhance customer experience.
Education
Ingenieria En Energia
Universidad Autonoma De Bucaramanga
Bucaramanga, ColombiaHigh School Diploma -
Colegio San Patricio
Floridablanca, Colombia12-2013
Skills
- Customer service
- Negotiations
- Teamwork and collaboration
- Excellent people skills
- Reliable and punctual
- Problem-solving skills
- Excel expert
- Word expert
Timeline
Merchandise Coordinator
COPETRAN
12.2018 - 09.2021
Asociado De Ventas
MEGALEON
04.2016 - 03.2024
Ingenieria En Energia
Universidad Autonoma De Bucaramanga
High School Diploma -
Colegio San Patricio
Similar Profiles
Jaime GallegosJaime Gallegos
Manufacturing Technician at Innovations ManufacturingManufacturing Technician at Innovations Manufacturing
Patrice KwapongPatrice Kwapong
Student Teacher at Cherry Creek School DistrictStudent Teacher at Cherry Creek School District
BENNY MONTELONGOBENNY MONTELONGO
Laborer at Prime SourceLaborer at Prime Source