Mariabela Romanes
Mesquite,NV
Summary
Pre-Medical Radiography student equipped with hands-on customer service experience in fast-paced environments. Demonstrates effective multitasking and empathetic communication while managing patient inquiries and support tasks. Eager to apply analytical skills in a clinical setting to contribute to patient care.
Overview
1
1
year of professional experience
Work History
Hostess/Cashier
Eureka Casino Resort
Mesquite, NV
01.2024 - 07.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed seating/server rotation system to optimize table turnover and enhance guest experience.
- Provided accurate wait times to guests, improving overall satisfaction levels.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled guest inquiries and complaints with professionalism and empathy.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Assisted in training new hostesses on procedures and customer service standards.
Education
Associate of Applied Science - Pre-Medical Radiography
Utah Tech University
St. George, UT05-2029
High School Diploma -
Virgin Valley High School
Mesquite, NV05-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Efficient collaboration
- Reliable and trustworthy
- Relationship building
Accomplishments
- 2021 Inspirations Awardee at the NCWIT Nevada Virtual Award
Timeline
Hostess/Cashier
Eureka Casino Resort
01.2024 - 07.2025
Associate of Applied Science - Pre-Medical Radiography
Utah Tech University
High School Diploma -
Virgin Valley High School