Maria C Gonzalez
North Hills,CA
Summary
Bilingual Patient Service Representative with 20+ years of experience in Medical and Managed Care Administrative office operations. Known for exceptional teamwork, technical knowledge, and strong problem-solving skills in a fast-paced environment.
Overview
26
26
years of professional experience
Work History
Patient Service Representative
University Of California- Los Angeles
Burbank, CA
06.2022 - Current
- Managed referrals and prior authorizations for specialized medical services. Registration, demographic updates, and document management.
- Scheduling and coordinating specialty and diagnostic testing. Insurance verification. Supported physicians, nurses, and external departments with administrative tasks
Administrative Assistant
University of California – Los Angeles
Burbank, CA
06.2014 - 06.2022
- Handled scheduling, registration, and insurance verification. Executed assignments from medical staff to support patient care
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Patient Registrar
Motion Picture Television Fund
Burbank, CA
08.2007 - 05.2014
- Coordinated scheduling, registration, and insurance verification. Secured prior authorizations from insurance companies
Medical Assistant
Motion Picture Television Fund
Burbank, CA
01.1999 - 08.2007
- Patient care, vital signs, EKG, injection, wound care, point of care Charting, messages, and blood draws labs.
Education
Medical Assistant -
Concorde Career Institute
North Hollywood, CA04.1997
Polytechnic High School
Sun Valley, CA01.1991
Skills
- Proficient in Microsoft Excel, epic, and Care Connect Clinical data entry
- Strong Communication and Exceptional Customer Service
- Spanish Fluency
- Medical terminology knowledge
- Customer Service, HIPAA Compliance
- Check-in coordination
References
References available on request.
Languages
spanish
Professional
Timeline
Patient Service Representative
University Of California- Los Angeles
06.2022 - Current
Administrative Assistant
University of California – Los Angeles
06.2014 - 06.2022
Patient Registrar
Motion Picture Television Fund
08.2007 - 05.2014
Medical Assistant
Motion Picture Television Fund
01.1999 - 08.2007
Medical Assistant -
Concorde Career Institute
Polytechnic High School
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