MARIA DANIELA SANOJA RUSSO

• Counter Manager at Macy's for Estee Lauder Companies.
• Lead, coach, and develop a team of sales associates to achieve sales.
• Business management skills.
• Executing strategies targeting impactful in-store events.
• Exceptional customer service management.
• Sales analysis.
• Staff scheduling according to the needs of the store.
• Develop sales plans to increase product visibility and customer awareness.
• Analyzed data from past sales activities to forecast future needs of the business.
• Assisted with store operations, including inventory management and stock replenishment.

• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
• Assisted with developing and implementing marketing strategies to improve sales and profitability.
• Assisted customers with sales.

• Answered phone calls and welcomed visitors to office.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Collected payments, issued receipts and updated accounts to reflect new balances.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
• Collected and coded various documents to prepare for filing, storage and processing.

• Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
• Performed bookkeeping and accounting consulting services.

First job and position that molded me into the professional I am Today. Began as a Sales Associate ended as a Store Manager. The time in this store allowed me to develop skills within Sales, Hospitality, Client relations, Visual merchandising and merchandise buyer.