Maria Del Carmen Reyna
Mesquite,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations at Stafford Cleaners, demonstrating a customer-focused mindset and upselling strategies. A self-motivated individual with a strong work ethic, known for reliability and quick learning abilities. Excelled in both team and independent roles, significantly improving transaction accuracy and efficiency. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Desk Cashier
Stafford Cleaners
03.2018 - 04.2024
- Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
- Managed high-volume customer queues efficiently, minimizing wait times while maintaining exceptional service standards.
- Conducted thorough price checks for customers, guaranteeing transparency and accuracy in transactions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Self Employed
Constuction
01.2010 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Stafford High School
Stafford, TXAssociate of Arts - Tax Preparation
Universidad De Impuestos
Miami, FL06.2024
Skills
- Customer-focused mindset
- Upselling strategies
- Strong Work Ethic
- Fast Learner
- Reliability and punctuality
Certification
- Certified
Languages
Spanish
Professional Working
Timeline
Customer Service Desk Cashier
Stafford Cleaners
03.2018 - 04.2024
Self Employed
Constuction
01.2010 - 01.2018
High School Diploma -
Stafford High School
Associate of Arts - Tax Preparation
Universidad De Impuestos
- Certified
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