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Knowledgeable Patient Access Rep, with proven background as Health Insurance Advisor. Adept at guiding clients through complex insurance options and ensuring optimal coverage. Demonstrated expertise in policy analysis and client education.

I am a qualified and professional customer service expert with over 25 years in a variety of service industry and sales fields. Strong communication and leaderships skills. Team player with an eye for detail.
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Driven sales associate with solid experience and a high success rate in developing and maintaining relationships with over 300 accounts to drive sales growth in alignment with the company's strategic plan. Execute complex strategic contractual negotiations at a senior level with existing accounts. Develop channel partners to increase company-wide sales leads and industry partnerships. Negotiate contracts, market company involvement and organize participation yearly in trade shows that increase sales for the growth sales team and improve brand recognition. Guide, mentor and train new sales reps on sales strategies and policies. Generate sales leads organically as well as through customer referrals, internet research and cold calling for various accounts.

Dynamic Health Insurance Advisor with proven success at Results CX, enhancing customer satisfaction through empathetic problem-solving and effective communication. Skilled in policy analysis and claims handling, I streamlined administrative processes, boosting efficiency and fostering trust. Committed to educating clients on health insurance benefits, leading to improved health outcomes and reduced costs.

Maria Delfina Bee Mangue

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Health Insurance Advisor

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