Maria De Los Angeles De Los Santos Maceda
Los Angeles,California
Summary
A motivated student seeking opportunities to gain hands-on experience. Outgoing and friendly with a strong drive to succeed.
Overview
6
6
years of professional experience
Work History
Radiology Scheduler
United Medical Imaging Downey
Downey, California
03.2024 - Current
- Coordinated patient appointments with physicians, hospitals and other healthcare facilities.
- Maintained detailed records of patients' appointments and updated relevant databases accordingly.
- Provided excellent customer service by answering inquiries in a timely manner.
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
- Explained the purpose of each test to patients to ensure understanding prior to procedure.
- Assessed patient eligibility for radiology studies according to protocol guidelines.
- Ensured that all necessary paperwork was completed accurately before scheduling an appointment.
- Collaborated with radiologists and other medical staff to determine appropriate testing schedules and protocols.
- Checked incoming emails regularly and responded quickly when necessary.
Assistant Manager
United Pacific Oil
Los Angeles, CA
03.2023 - 03.2024
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed inventory audits to identify losses and project demand.
- Ensured compliance with safety regulations and company policies.
- Created reports on sales trends, inventory levels, and financial data.
Wing Stop — Assistant Manager
Far West Restaurants
Los Angeles, CA
01.2020 - 02.2023
- Monitor spending patterns and budge
- Coordinate staff meetings, provide direction to staff & conduct employee performance review
- Participate in recruitment and dismissal processes
- Address employee and customer concerns - Handle email and phone correspondence with superiors in the franchise
- Fill in for General Manager in times of absence - Make executive decisions, hold meetings and provide accountability
- Cash handling experience
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Intern Dental Assistant
Watts Healthcare Center
Los Angeles, CA
01.2018 - 01.2019
- Shadowed dental hygienist
- Performed basic clerical duties such as appointment setting and replying to emails.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Education
High School Diploma -
King Drew Magnet High School
06.2019
Some College (No Degree) -
California State University - Dominguez Hills
Carson, CASkills
- Experience with Microsoft Office ,Excel, etc
- Customer Relations
- Cost Control
- Staff Management
- Staff Development
- Scheduling
- File Management
- Business Administration
- Positive and Professional
- Supply Management
- Security Awareness
- Time Management
- Meticulous and Organized
- HIPAA Compliance
- Appointment Coordination
- Insurance Verification
- Patient Scheduling
- Active Listening
- Written Communication
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Radiology Scheduler
United Medical Imaging Downey
03.2024 - Current
Assistant Manager
United Pacific Oil
03.2023 - 03.2024
Wing Stop — Assistant Manager
Far West Restaurants
01.2020 - 02.2023
Intern Dental Assistant
Watts Healthcare Center
01.2018 - 01.2019
High School Diploma -
King Drew Magnet High School
Some College (No Degree) -
California State University - Dominguez Hills
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