MARIA E ARREOLA
Houston,Texas
Summary
To utilize the professional skills I have obtained on the job to benefit your company. Ability to type, file answer multi- phone lines. Learn new systems quickly and take initiative Enjoy contributing to a team effort and creating a good working environment. Self- Starter that is highly motivated with the commitment of delivering top quality service. Has the ability to use teamwork and time management skills. Collaborative Attendance Clerk well-trained in chancery and skyward, dedicated to maintaining positive relationships with school personnel. A competent employee with more than 10 years of experience handling tasks in busy office settings. Offering exceptional communication, reasoning and computer skills.
Overview
15
15
years of professional experience
Work History
SheldonISD, Receptionist/ Attendance Clerk
08.2018 - Current
- Assist on phone calls and emails, welcome visitors and support teaching and administrative staff by providing information to students and teachers when giving to me.
- Update student records, coordinate meetings including parent -teacher conference
- Check daily Aesop - prepare substitute folder,
- Maintaining student’s attendance records on a daily basis such as tardiness, truancy and enter excuse notes
- Collect attendance verification records from teachers, correct and teacher errors every four weeks
- Parent meeting on students with excessive absences and setup attendance contracts. Assist office manager, PEIMS clerks, counselor and Dean on any other duties.
LEP Clerk/ Clerk II
HoustonISD
Houston, Texas
01.2013 - 08.2018
- Assist in coordinating the efficient operation of the administrative office
- Assist the Language Proficiency Assessment Committee (LPAC) with paperwork and filing and is a member of the LPAC Committee
- Administer Proficiency Assessment Pre & Post Tests
- Maintain LPAC student’s folder documentation
- Provide clerical service to the administrative staff
- Assist in entering LEP information in skyward
- Perform any other duties as assigned
- Prepare reports for teachers and administrators for results and follow- ups in
- Prepare all LPAC documentation for all state, federal and local audits
- Also assist answering phone calls , filling , welcoming guest as the enter , and any other duties asked .
Customer Service Rep
World Finance Corp
Houston, Texas
03.2005 - 04.2010
- Assist customers with account inquires
- Meet daily quota of contacting approximately 200 customers with delinquent accounts
- Responsible for large amounts of money
- Accept and document payments from customers
- File documents, send faxes and make copies as needed, Process loan applications also answer large volume of calls.
Works USA Teachers Aide/ Office Asst
Houston, Texas
07.2000 - 08.2000
- Participated in Life Skills, Conflict Resolution, Cultural Awareness and Academic Enrichment
- Worked on Team Project Development assignment based on improving self-confidence and self-esteem.
Skills
- Truancy reporting
- Telephone etiquette
- MS Office
- Good Telephone Etiquette
- Data Entry
- Teamwork and Collaboration
- Team-building
- Client Service
Timeline
SheldonISD, Receptionist/ Attendance Clerk
08.2018 - Current
LEP Clerk/ Clerk II
HoustonISD
01.2013 - 08.2018
Customer Service Rep
World Finance Corp
03.2005 - 04.2010
Works USA Teachers Aide/ Office Asst
07.2000 - 08.2000