MARIA E. MORALES-TROCHE
Smyrna,DE
Summary
Administrator in Federal, State or Local Educational Programs
Overview
36
36
years of professional experience
Work History
Financial Aid Specialist
Delaware Technical Community College
11.2023 - Current
- Improved student satisfaction with financial aid services by promptly addressing concerns and offering personalized assistance.
- Streamlined communication channels between students, parents, and the financial aid office to ensure timely resolution of inquiries.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Counseled students and parents about financial aid options and program details.
- Provided financial aid counseling to enrolled and prospective students.
- Assist students regarding the status of their financial aid application by helping completing documentation required.
Financial Aid Technician
Delaware Technical Community College
06.2013 - 11.2023
- Assist students with completing all financial aid applications and issues.
- Provide support to parents and responsible parties in Spanish.
Temporary Financial Aid Technician
Lyneer Staffing Solutions
01.2012 - 06.2013
Head Teller
Commerce Bank
10.1999 - 07.2008
- Promoted from Bank Teller to Head Teller
Administrative Assistant
Montesino Associates
08.1998 - 10.1999
- Bilingual Administrative Assistant & Office Manager
Teller
Banco Popular de Puerto Rico
10.1989 - 07.1998
- Teller position at three different branches.
Education
Undergraduate degree - accounting concentration
Universidad Metropolitana
Cupey, Puerto Rico01.1991
Banking course -
Instituto de Banco
Mayagüez, Puerto Rico01.1987
Education -
Interamerican University
San Germán, Puerto Rico01.1986
Skills
- Financial Math
- Project Management
Timeline
Financial Aid Specialist
Delaware Technical Community College
11.2023 - Current
Financial Aid Technician
Delaware Technical Community College
06.2013 - 11.2023
Temporary Financial Aid Technician
Lyneer Staffing Solutions
01.2012 - 06.2013
Head Teller
Commerce Bank
10.1999 - 07.2008
Administrative Assistant
Montesino Associates
08.1998 - 10.1999
Teller
Banco Popular de Puerto Rico
10.1989 - 07.1998
Banking course -
Instituto de Banco
Education -
Interamerican University
Undergraduate degree - accounting concentration
Universidad Metropolitana
Similar Profiles
M. Seth KlineM. Seth Kline
Evening Coordinator at Delaware Technical Community CollegeEvening Coordinator at Delaware Technical Community College
Jenna HillJenna Hill
Adjunct Instructor- Clinical & Classroom at Delaware Technical Community CollegeAdjunct Instructor- Clinical & Classroom at Delaware Technical Community College
Ashley Jones ParksAshley Jones Parks
Adjunct Instructor – First Year Seminar at Delaware Technical Community CollegeAdjunct Instructor – First Year Seminar at Delaware Technical Community College
Jameir SudlerJameir Sudler
Forklift Operator at Walmart DistributionForklift Operator at Walmart Distribution
Joshua Mikael GindhartJoshua Mikael Gindhart
Customer Service Representative at Bella Villa Italian Restaurant and PizzeriaCustomer Service Representative at Bella Villa Italian Restaurant and Pizzeria