Maria Elena Rosas
Houston
Summary
Dedicated Medical Office Assistant skilled in patient scheduling, insurance verification, and office management. Committed to ensuring patient satisfaction through effective communication and organization.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
Pediatric Associates
Houston
04.2024 - Current
- Managed patient scheduling for appointments and follow-ups efficiently.
- Collaborated with team members to enhance overall office workflow and communication.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Welcomed patients and visitors at the front desk, ensuring a friendly atmosphere.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Collected patient information, verified insurance, and processed co-payments during check-in, facilitating smooth patient transitions.
- Verified insurance coverage for each patient visit.
Cashier
El Ahorro Supermarket
Houston
11.2022 - 04.2024
- Handled cash, credit, and debit transactions accurately and securely.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints to boost satisfaction and foster loyalty.
- Collaborated with team members to streamline store operations and enhance customer experience.
- Assisted management with various tasks to support operations.
- Stocked shelves with merchandise.
Education
High School Diploma -
Jane Long Academy
Houston, TX06.2020
Skills
- Patient registration
- Patient scheduling
- Patient check-in
- Insurance verification
- Co-pay collection
- HIPAA regulations
- Front desk management
- Multitasking and organization
- Customer relationship management
- Positive attitude
Languages
English
Professional
Spanish
Professional
Timeline
Medical Office Assistant
Pediatric Associates
04.2024 - Current
Cashier
El Ahorro Supermarket
11.2022 - 04.2024
High School Diploma -
Jane Long Academy