
Customer-focused associate with experience in resolving product and service disputes. Demonstrates strong adaptability and familiarity with corporate online procedures. Open to remote work, equipped with necessary technology to support effective service delivery.
Call center representative working from home. Worked primarily with auto insurance customers. Assisted with changes to existing policies and answering general questions. Referred new customers to licensed agents.
Assisted providers with online platforms for various health insurance programs. Provided online assistance to insurance providers for authorization transactions, referrals, and confirmation of eligibility.
Worked from home. Assisted online customers with money transfers and account information. Assisted customers with refunds, claims and changes to accounts.