Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Elena Silva Guido

Sebring

Summary

Customer-focused associate with experience in resolving product and service disputes. Demonstrates strong adaptability and familiarity with corporate online procedures. Open to remote work, equipped with necessary technology to support effective service delivery.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Healthcare Specialists
Sebring
11.2025 - Current

Teacher

First sebring Christian Preschool
Sebring
08.2024 - 10.2025
  • Daycare teacher

Customer Service Representative

Canyon Lands Insurance
01.2023 - 05.2023

Call center representative working from home. Worked primarily with auto insurance customers. Assisted with changes to existing policies and answering general questions. Referred new customers to licensed agents.

Customer Service Representative

NantHealth
05.2022 - 01.2023

Assisted providers with online platforms for various health insurance programs. Provided online assistance to insurance providers for authorization transactions, referrals, and confirmation of eligibility.

Customer Service Representative

One Link Call Center
04.2021 - 04.2022

Worked from home. Assisted online customers with money transfers and account information. Assisted customers with refunds, claims and changes to accounts.

Education

Bachelor of Science - Dentistry (Pre-Dentistry)

Universidad Americana
Managua, Nicaragua

High School Diploma -

Trinity Christian School
Managua, Nicaragua

Skills

  • Front office management
  • Appointment scheduling
  • Customer support
  • Call routing
  • Call processing
  • Data Entry
  • Client relations
  • Multitasking
  • Conflict Management
  • Office Safety
  • Fluent in English and Spanish

Languages

Spanish

Timeline

Front Desk Receptionist

Healthcare Specialists
11.2025 - Current

Teacher

First sebring Christian Preschool
08.2024 - 10.2025

Customer Service Representative

Canyon Lands Insurance
01.2023 - 05.2023

Customer Service Representative

NantHealth
05.2022 - 01.2023

Customer Service Representative

One Link Call Center
04.2021 - 04.2022

Bachelor of Science - Dentistry (Pre-Dentistry)

Universidad Americana

High School Diploma -

Trinity Christian School
Maria Elena Silva Guido