Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Eugenia Moreno Rosales

Chicago,IL

Summary

High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.

Enthusiastic Housekeeping Supervisor offering hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Overview

1
1
year of professional experience

Work History

Housekeeping Supervisor

Grand Beach Hotel
Miami Beach, FL
04.2024 - Current
  • Managed housekeeping staff by recruiting, selecting, and training employees; assigning and scheduling work; appraising performance; rewarding, and disciplining employees.
  • She ensured staff compliance with company policies and procedures.

SPC Speciality Print Comunication

SPC
Niles, IL
11.2023 - 04.2024
  • Maintained machine shop tools and equipment in a safe and organized manner.
  • Inspected parts for conformance to specifications using precision measuring instruments.

Education

Associate of Applied Science - Hidrocarbons Manager

IUTEPAL
MARACAIBO, VZLA
07-2010

Skills

  • Room occupancy verification
  • Cleaning practices
  • Department coordination
  • Employee evaluations
  • Staff Scheduling
  • Task assignment

Languages

Spanish
Professional

Timeline

Housekeeping Supervisor

Grand Beach Hotel
04.2024 - Current

SPC Speciality Print Comunication

SPC
11.2023 - 04.2024

Associate of Applied Science - Hidrocarbons Manager

IUTEPAL
Maria Eugenia Moreno Rosales