Housekeeping Supervisor
Like My Own Childcare
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.