Summary
Overview
Work History
Education
Skills
Objective
Accomplishments
Languages
Timeline
Generic

Maria F. Posada

Clifton,NJ

Summary

Dynamic Pharmacy Technician and Customer Service Representative, excelling in customer service and inventory management. Adept at resolving complex issues and maintaining accurate records, I thrive in fast-paced environments, ensuring patient satisfaction and compliance.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Icare Pharmacy
Bloomfield, NJ
03.2025 - Current
  • As a Pharmacy Technician, I support pharmacists with the preparation and dispensing of medications in a fast-paced environment.
  • Accurately entering prescription and patient information into pharmacy systems, labeling and packaging medications for customer pickup or delivery, and maintaining inventory by stocking shelves, receiving orders, and checking for expired products.
  • I also process insurance claims and help resolve related issues under the supervision of a pharmacist.
  • Provided customer service to patients by answering questions about medications and health-related topics.

Cleaning Assistant

Elizabeth's cleaning
Clifton, NJ
10.2020 - Current
  • Perform routine and deep cleaning of residential, commercial, or industrial spaces, ensuring high standards of cleanliness and sanitation.
  • Dust, sweep, mop, vacuum, and disinfect surfaces in offices, restrooms, kitchens, hallways, and common areas.
  • Follow safety procedures and use appropriate cleaning products and equipment for various surfaces and environments.
  • Monitor and restock cleaning supplies and report maintenance issues promptly to management.
  • Adhere to client-specific guidelines and schedules to ensure satisfaction and repeat service.
  • Maintain professionalism, discretion, and integrity while working in occupied environments.

Restaurant Team Member (Multiple Roles)

La Fortaleza
Garfield, NJ
03.2023 - 09.2024
  • As a Restaurant Team member , I took on a dynamic role overseeing various aspects of daily operations to ensure exceptional customer service and efficient workflow.
  • Successfully performed a variety of front-of-house and support roles, including hostess, server, busser, delivery driver, and phone/delivery packager, demonstrating adaptability and strong customer service skills.
  • Greeted and seated guests, managed waitlists, and ensured a welcoming environment as a hostess.
  • Took orders, served food and beverages, and provided attentive service to ensure guest satisfaction as a server.
  • Maintained cleanliness and reset tables efficiently as a busser to support fast-paced service.
  • Handled in-house and third-party food deliveries promptly and courteously.
  • Answered phone orders and accurately packaged deliveries to meet customer expectations.
  • Collaborated closely with kitchen staff and team members to ensure smooth restaurant operations.

Costumer Service Representative

MalquiTax
Paterson, NJ
03.2021 - 09.2021
  • As a Customer Service Representative at MalquiTax, I was responsible for providing exceptional customer support by handling inbound and outbound calls, assisting new clients with registration, and managing customer inquiries efficiently.
  • My role required engaging in direct communication with the IRS on behalf of clients to address tax-related concerns and ensure compliance.
  • Additionally, I performed data entry tasks, maintained organized file management systems, and managed inventory to support office operations.
  • Updated databases with new and modified customer data.

Education

Biology

Passaic County Community College
Paterson, NJ
05-2025

Skills

  • Customer service
  • Inventory management
  • Effective communication
  • Problem solving
  • Team collaboration
  • Recordkeeping and documentation
  • Customer complaint handling
  • Critical thinking
  • Phone etiquette

Objective

Motivated and detail-oriented individual with a strong passion for cosmetic science, seeking a position in a laboratory setting where I can contribute to the development and formulation of makeup, skincare, and fragrance products. Eager to learn and apply my creativity, scientific knowledge, and dedication to innovation in a role that supports research, testing, and product development within the beauty industry.

Accomplishments

  • NJ Seal of Biliteracy - Spanish
  • Dean's List- Passaic County Community College
  • 4 Years of Distinguished Academic Achievement- Clifton High School

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Pharmacy Technician

Icare Pharmacy
03.2025 - Current

Restaurant Team Member (Multiple Roles)

La Fortaleza
03.2023 - 09.2024

Costumer Service Representative

MalquiTax
03.2021 - 09.2021

Cleaning Assistant

Elizabeth's cleaning
10.2020 - Current

Biology

Passaic County Community College

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