Maria Fernanda Gasca
Henderson,NV
Summary
Food and beverage server for over Ten years.
With solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
13
13
years of professional experience
Work History
SERVER
Hush Puppy
Las Vegas, NV
09.2025 - Current
- Implemented process improvements that streamlined workflow and increased team productivity.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Provided courteous, friendly service while multitasking in fast-paced environment.
SERVER
La Puerta Negra Mexican Bar and Grill
Las Vegas, NV
04.2024 - 09.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Trained new staff on menu items, service standards, and POS system usage.
- Executed daily inventory checks, ensuring stock levels met operational demands.
- Handled customer complaints effectively, resolving issues to enhance dining experiences.
- Bottle service/ vip service
SERVER
TEXMEX
Las Vegas, NV
06.2021 - 03.2024
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed all calls and reservations accordingly.
SERVER
Rock N Reilly's
Las Vegas, NV
11.2018 - 07.2020
- Served food and beverage to guest
- Money management
- Clean and organized work station
- Collaborated with kitchen staff to maintain timely and accurate order fulfillment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
HOST
Cabo Wabo
Las Vegas, NV
03.2015 - 11.2018
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient table management.
- Communicated wait times to guests, adapting to changing conditions in a fast-paced environment.
- Collaborated with kitchen staff to coordinate timely food delivery and enhance guest satisfaction.
- Monitored dining area for cleanliness and guest needs, providing prompt service adjustments as required.
SERVER
La Salsa Cantina (Caesars Palace)
Las Vegas, NV
05.2013 - 03.2015
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Opening/closing procedures
- Money management
- Bussed and reset tables to keep dining room and work areas clean.
Education
Diploma -
Clark High School
Las Vegas, NV05.2010
Skills
- Strong work ethic
- Strong communication skills
- Bilingual Spanish/English
- Commitment to quality and service
- Cash handling
- Exceptional customer service
- Guest engagement
- Professional appearance
Timeline
SERVER
Hush Puppy
09.2025 - Current
SERVER
La Puerta Negra Mexican Bar and Grill
04.2024 - 09.2025
SERVER
TEXMEX
06.2021 - 03.2024
SERVER
Rock N Reilly's
11.2018 - 07.2020
HOST
Cabo Wabo
03.2015 - 11.2018
SERVER
La Salsa Cantina (Caesars Palace)
05.2013 - 03.2015
Diploma -
Clark High School