Yaniris Trujillo Martinez
Tampa,Florida
Summary
Driven professional with a track record of enhancing office efficiency and patient care at Crown Dental through expert data management and exceptional verbal communication. Skilled in maintaining records and fostering team collaboration, I significantly reduced translation errors by implementing robust quality assurance processes. Certified in CPR and First Aid, I excel in ethical behavior intervention, ensuring top-notch client and family communication.
Overview
4
4
years of professional experience
Work History
Office Clerk
Advantage Of Life Home Health Care
2022.10 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Expanded Function Dental Assistant
Crown Dental
2022.04 - 2022.10
- Enhanced patient comfort by providing gentle and thorough oral care during dental procedures.
- Improved office efficiency by maintaining accurate records of all dental treatments and patient information.
- Assisted dentists with complex dental procedures, ensuring patient safety and satisfaction.
- Facilitated effective communication between dentist and patient, explaining treatment plans and addressing concerns.
Quality Assurance
Allure Home Health
2020.08 - 2022.04
- Evaluated institutional policies, procedures, and outcomes against established benchmarks for quality assurance purposes.
- Improved quality assurance processes, leading to a significant reduction in translation errors.
- Implemented quality assurance processes to minimize medication errors and enhance overall patient care.
- Reduced data entry errors with thorough quality assurance measures and regular audits.
Education
No Degree - RBT Certification
ABA Blue Peninsula
Tampa, FL09.2022
Bachelor of Science - Doctor of Dentistry
ISCM Serafin Ruiz De Zarate
Villa Clara, Cuba07.2012
Skills
- Data Entry
- Maintaining records
- Data Management
- Verbal Communication
- Team Collaboration
- File Organization
- Record preparation
- Excellent communication with clients and families
- CPR and First Aid Certified
- Strong understanding of ethics in behavior intervention (adhering to BACB guidelines)
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Office Clerk
Advantage Of Life Home Health Care
2022.10 - Current
Expanded Function Dental Assistant
Crown Dental
2022.04 - 2022.10
Quality Assurance
Allure Home Health
2020.08 - 2022.04
No Degree - RBT Certification
ABA Blue Peninsula
Bachelor of Science - Doctor of Dentistry
ISCM Serafin Ruiz De Zarate
Similar Profiles
Tyrell LittleTyrell Little
Home Health Aide at Advantage Home Health Care IncHome Health Aide at Advantage Home Health Care Inc
Fatima AljunibiFatima Aljunibi
Case Manager at Happy life home health careCase Manager at Happy life home health care
Rashonda AventRashonda Avent
Administrative Assistant at Hands Of Life Home Health CareAdministrative Assistant at Hands Of Life Home Health Care