Yaniris Trujillo Martinez
Tampa,Florida
Summary
Driven professional with a track record of enhancing office efficiency and patient care at Crown Dental through expert data management and exceptional verbal communication. Skilled in maintaining records and fostering team collaboration, I significantly reduced translation errors by implementing robust quality assurance processes. Certified in CPR and First Aid, I excel in ethical behavior intervention, ensuring top-notch client and family communication.
Overview
4
4
years of professional experience
Work History
Office Clerk
Advantage Of Life Home Health Care
10.2022 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Expanded Function Dental Assistant
Crown Dental
04.2022 - 10.2022
- Enhanced patient comfort by providing gentle and thorough oral care during dental procedures.
- Improved office efficiency by maintaining accurate records of all dental treatments and patient information.
- Assisted dentists with complex dental procedures, ensuring patient safety and satisfaction.
- Facilitated effective communication between dentist and patient, explaining treatment plans and addressing concerns.
Quality Assurance
Allure Home Health
08.2020 - 04.2022
- Evaluated institutional policies, procedures, and outcomes against established benchmarks for quality assurance purposes.
- Improved quality assurance processes, leading to a significant reduction in translation errors.
- Implemented quality assurance processes to minimize medication errors and enhance overall patient care.
- Reduced data entry errors with thorough quality assurance measures and regular audits.
Education
No Degree - RBT Certification
ABA Blue Peninsula
Tampa, FL09.2022
Bachelor of Science - Doctor of Dentistry
ISCM Serafin Ruiz De Zarate
Villa Clara, Cuba07.2012
Skills
- Data Entry
- Maintaining records
- Data Management
- Verbal Communication
- Team Collaboration
- File Organization
- Record preparation
- Excellent communication with clients and families
- CPR and First Aid Certified
- Strong understanding of ethics in behavior intervention (adhering to BACB guidelines)
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Office Clerk
Advantage Of Life Home Health Care
10.2022 - Current
Expanded Function Dental Assistant
Crown Dental
04.2022 - 10.2022
Quality Assurance
Allure Home Health
08.2020 - 04.2022
No Degree - RBT Certification
ABA Blue Peninsula
Bachelor of Science - Doctor of Dentistry
ISCM Serafin Ruiz De Zarate
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