Maria Guadalupe Reyes
Azusa,CA
Summary
Extensive experience in processing Automobile policies with 14+ years of experience in property and casualty, life and health. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Representative
Mario Cristo State Farm
05.2022 - 04.2024
- Delivered informative presentations to potential clients, resulting in increased interest in life insurance policies.
- Exceeded sales targets through in-depth knowledge of Auto, Home and Life insurance products and effective sales techniques.
- Proactively reached out to potential clients via phone calls and emails, increasing engagement rates.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Cross-sold insurance products to existing clients to reach sales targets.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
Insurance Agent
Mapfre, Insurance
12.2018 - 01.2022
- Independently working without supervision.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills
- Approached potential clients by using direct marketing mailings and phone contacts.
- Follow up on large book of business on renewals, pending cancellation, late payments to amplify retention.
Insurance Broker
Insurance Online Corporate Sales
10.2015 - 10.2018
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
- Calculated quotes and educated potential clients on insurance options.
- All interactions processed by phone.
- Handled approximately 200 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
Insurance Broker
Freeway Insurance
08.2010 - 10.2015
- Quoted and calculated premium rates for policies, using rate book, FSC RATER and calculator.
- Drove team revenue totals by bringing in top sales numbers.
- Handled approximately 50-60 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
- Identified and solicited sales prospects in agency databases..
Education
High School Diploma -
Mountain View High School
El Monte, CA06.2005
Skills
- Phone Sales
- Front Line Underwriting
- Verbal and Written Communication Spanish/English
- Goal-oriented mindset
- Auto & Life Insurance Cross-sales
- Problem-Solving
Certification
- Accident & Health or Sickness
- Casualty
- Life
- Property
Timeline
Account Representative
Mario Cristo State Farm
05.2022 - 04.2024
Insurance Agent
Mapfre, Insurance
12.2018 - 01.2022
Insurance Broker
Insurance Online Corporate Sales
10.2015 - 10.2018
Insurance Broker
Freeway Insurance
08.2010 - 10.2015
High School Diploma -
Mountain View High School
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