MARIA RIOS RAMOS
VAIL,CO
Summary
Previous knowledge and experience from different job opportunities has given me the tools I need to be successful in any job positions obtained. I am a fast learner; I have excellent customer service skills and multitasking skills. I am able to effectively communicate with customers/Patients and develop strong business relationships.
Overview
7
7
years of professional experience
Work History
Apartment Leasing Agent
Polar Star Properties Management
05.2023 - Current
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Server
East West Resorts-Westin
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Buffet set up AM
Lead Medical Assistant/Clinical Back Office Assistant Manager
Allergy, Asthma & immunology of the Rockies
11.2017 - Current
- I Provide ongoing Quality Improvement monitor and ensure safe patient care to the clinic patients of all ages that present to the clinic, and ensure office staff is competent to perform patient care
- The Office Manager directs staff in following established policies and procedures for registration of patients and coordinates patient flow between front and back office personnel, functions as a liaison for the medical staff and provider.
Education
Early Childhood Lead Teacher Certificate -
Colorado Mountain College
Early Childhood Director Certificate -
Colorado Mountain College
Colorado Mountain College Other NURSE AIDE -
Vail Valley Campus
05.2024
High school or equivalent -
Battle Mountain High School
Edwards, CO05.2012
Skills
- Bilingual
- Great Customer Service skills
- Great Multitasker
- Fast Learning and Performing
References
- Laura Waniuk, Friend/Colleague, 760-216-3075
- Ashley Edwards, Former Co-Worker, 970-467-1995
- Paula Cashion, AAIR Manager, 281-732-4734
Timeline
Apartment Leasing Agent
Polar Star Properties Management
05.2023 - Current
Server
East West Resorts-Westin
06.2022 - Current
Lead Medical Assistant/Clinical Back Office Assistant Manager
Allergy, Asthma & immunology of the Rockies
11.2017 - Current
Early Childhood Lead Teacher Certificate -
Colorado Mountain College
Early Childhood Director Certificate -
Colorado Mountain College
Colorado Mountain College Other NURSE AIDE -
Vail Valley Campus
High school or equivalent -
Battle Mountain High School
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