Hi, I’m
Mariah A. Casorla
Arvada,CO
Summary
Experienced hospitality professional with a passion for delivering exceptional customer service and ensuring high levels of satisfaction. Thrives in fast-paced environments, consistently meeting the changing needs of customers and team members. Adept at managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Known for reliability and a results-driven approach, always approaching work with a positive attitude and excellent communication skills.
Overview
6
years of professional experience
Work History
Northglenn Heights Assisted Living
Server
03.2024 - 02.2025
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Jack in The Box
Crew Member
11.2022 - 12.2022
Job overview
- Cashier; Cashing out customers in the drive thru and in front lobby
- Cleaning
- Stocking
- Small Prep
- Taking orders
- Sweeping and mopping
- Cleaning restrooms
Five Guys
Crew member
03.2022 - 07.2022
Job overview
- Morning prep, prepping for the day and night shifts
- Cashier, taking orders and reading back the order to ensure it is correct
- Grill, cooking patties, grilling buns and making sure food is made correctly not too undercooked or overcooked
- Fry, frying fries and making sure they are up to Five Guys standards
- Shake station, Making and preparing shakes for orders
Gunther Toody's
Server
03.2020 - 02.2021
Job overview
- Server engaging with customers to make sure their visit is exceptional and all around good, waiting on tables taking food/ drink orders
- Hostess having to greet every customer that comes in, in a respectful and cheerful manner
- Making sure all menus are wiped down, Rolling a full bucket of silverware, ice cream scoops, cleaning the restrooms, sweeping, mopping and taking out the trash
- Busser going around the diner and making sure tables are cleaned off of dirty dishes and any food left behind, sweeping, mopping, cleaning bus cart off, 15 ice cream scoops
- Food Runner making sure all meals on the ticket are correct, running the food to the correct table ensuring that they don't need anything else after receiving the food, fixing any kitchen mistakes and helping out the servers if needed
Amazon
Picker
05.2020 - 07.2020
Job overview
- Picking products that customers have ordered and send them out to be shipped out
Walgreens
CSA
10.2020 - 03.2020
Job overview
- Work register meaning checking out customers after they grab the products that they needed
- Facing products in ailes
- Restocking
- Checking out dates
FedEx
Package Handler
01.2019 - 02.2020
Job overview
- Unload, and load boxes on to trucks
- Small sort; sorting, scanning, and bagging small items
Arby's
crew member
03.2019 - 05.2019
Job overview
- Maintaining a clean and sanitized environment throughout the store
- Stocking and organizing merchandise
Mcdonalds
crew member
12.2018 - 03.2019
Job overview
- Maintaining a clean and sanitized environment throughout the store
- Stocking and organizing merchandise
Northglenn Heights Assisted Living
Caregiver
08.2019 - 01.2019
Job overview
- Getting residents up and ready for the day and the activities that were planned
- Getting them to and from meals
- Changing them, and taking out their trashes
Education
Pathways future centerThornton, CO
High school diploma
05.2018
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
- Food running
- Cleanliness standards
- Service prioritization
- Team collaboration
- Quality control
- Supply restocking
- Food safety practices
- Performance improvement
- Table bussing
- Dining area maintenance
- Beverage preparation
- Table setting
- Daily specials memorization
- Food and beverage pairings
- Team member support
- Dining customer service
- Calm demeanor
- Positive and professional
- Positive guest interactions
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Northglenn Heights Assisted Living
03.2024 - 02.2025
Crew Member
Jack in The Box
11.2022 - 12.2022
Crew member
Five Guys
03.2022 - 07.2022
CSA
Walgreens
10.2020 - 03.2020
Picker
Amazon
05.2020 - 07.2020
Server
Gunther Toody's
03.2020 - 02.2021
Caregiver
Northglenn Heights Assisted Living
08.2019 - 01.2019
crew member
Arby's
03.2019 - 05.2019
Package Handler
FedEx
01.2019 - 02.2020
crew member
Mcdonalds
12.2018 - 03.2019
Pathways future center
High school diploma
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