MARIAH ALSOUQI
Downers Grove,IL
Summary
Aspiring professional seeking opportunities within esteemed organizations to foster growth and learning in young minds while leveraging skills to achieve certification as a Registered Behavior Technician and ultimately a Board Certified Behavior Analyst.
Overview
8
8
years of professional experience
Work History
Sales Lead
LOFT
Lombard, USA
08.2021 - Current
- Open and close store according to company standards, policies including; cleaning, organizing, counting registers and completing end of day paperwork
- Efficiently operate a selling-focused business with hourly sales, transactions and customer conversion goals while maintaining store visual standards
- Lead and develop associates on best selling practices and behaviors to drive business results
- Effectively assist clients in finding what fits their individual needs and desires
- Assist clients in completing online transactions if items are not available in store
- Organize shipment based on what is new in stock room, while also replenishing items that have sold out or sold down on the floor
Nanny/House Manager
Nanny/House Manager
Downers Grove & Naperville, USA
08.2020 - Current
- Managing children and parents' schedules and ensuring that children arrive to all events and activities on time
- Plan play dates and other activities that support development as well as scheduling appointments and assisting with homework
- Organized events and educational activities during holiday and summer breaks to promote learning and social interaction
- Supervised daily activities and routines for children of various ages
- Assisted children with getting dressed and preparing for the day. including babies/toddlers that need assistance with dressing
- Get children’s breakfast ready, driving to and from school, making lunches and packing backpacks
- Clean up in morning and afternoon including dishes, cleaning kitchen and common areas, doing laundry, driving children around, sanitizing and organizing clothes, toys and activities
- Help children prepare for upcoming trips, including shopping for new items, packing and making lists to ensure they have everything they need
- Running errands such as grocery shopping, returns, organizing closets and dressers, rotating clothes and general shopping
Account Manager
TBI Inc
Chicago, USA
02.2018 - 08.2020
- Conducted outbound calls to potential customers to offer services and achieve sales goals
- Followed up with customers to close sales, clearly communicating benefits and features of services
- Properly enter customer information into programs and prepare accurate quotes to send out
- Resolved post-sales issues promptly and efficiently processed rejected orders
- Multi-task between using programs such as Five9, NetSuite, Excel, Word and e-mail
- Assist with explaining procedures, pricing, and sending daily metrics when manager is out to ensure team is staying on task and providing the best service to customers
Education
Continued Education - Elementary Education and Social Work
College of DuPage
Wheaton, IL07-2026
Some College (No Degree) - Elementary Education and Psychology
Triton College
River Grove, ILHigh School Diploma -
Lyons Township High School
La Grange, IL06-2010
Skills
- Microsoft Word and Excel proficiency
- Organizational skills
- Leadership and team management
- Multi-tasking ability
- Eagerness to learn
- Feedback reception
- Customer service excellence
- Communication skills
- Performance management strategies
- Hospitality services
- Child development
- Infant care
- Toileting and feeding
- Activity planning and execution
- Early childhood development expertise
- Behavior management
- Conflict resolution
Honors And Awards
- Ignatius Scholarship – Marquette University
- Presidents Honor List – Triton College
Timeline
Sales Lead
LOFT
08.2021 - Current
Nanny/House Manager
Nanny/House Manager
08.2020 - Current
Account Manager
TBI Inc
02.2018 - 08.2020
Continued Education - Elementary Education and Social Work
College of DuPage
Some College (No Degree) - Elementary Education and Psychology
Triton College
High School Diploma -
Lyons Township High School