Mariah Becerra
Bellevue,NE
Summary
Shelter supervisor with experience in operational oversight and crisis management. Delivers staff training and supports day-to-day workflow to ensure efficient shelter operations. Applies strong communication and empathetic decision-making to improve resident experience and service continuity.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Emergency Shelter Supervisor
Child Saving Institute
Omaha, NE
07.2025 - Current
- Coordinate daily shelter operations.
- Support youth care specialists through new staff orientation, biweekly supervision, staff scheduling, and performance reviews.
- Prepare and submit weekly staff timesheets and primary reports.
- Support compliance with accreditation, licensing, and contract standards.
- Communicate with probation officers, caseworkers, therapists, physicians, parents, and other professionals.
- Coordinate food and supply needs, including shopping.
- Schedule and attend family team meetings for assigned youth, and advocate for suitable discharge placement.
- Support programming within milieu.
- Lead and join staff meetings and agency trainings.
In-Home Family Consultant
Boys Town
Boys Town, NE
06.2023 - 07.2025
- Established trust with clients by creating a safe space where they can openly express themselves without fear of judgement.
- Coached families on how to effectively resolve conflicts through problem solving methods.
- Educated parents on proper discipline techniques that foster positive behavior change in their children.
- Developed and implemented family-centered interventions to improve communication between family members.
- Acted as an advocate for at-risk youth by providing support during times of transition.
- Assisted clients in identifying available resources such as support groups, educational programs, and community assistance agencies.
- Identified signs of physical abuse or neglect within a home environment and reported it accordingly.
- Monitored court proceedings involving juvenile offenders or victims of abuse and neglect.
- Provided crisis intervention for individuals experiencing emotional distress or mental health issues.
Youth Care Worker
Boys Town
Boys Town, NE
01.2018 - 05.2023
- Taught skills and monitored youth behavior to meet objectives of individualized service plan.
- Leveraged company model to teach and monitor behaviors and skills in accordance with individualized service plans.
- Monitored activities to maintain safe living and learning environment for youth.
- Served as role model by demonstrating appropriate examples for youth.
- Utilized company vehicles to transport youth to and from school, appointments and outings.
- Built and sustained trust to facilitate successful, professional relationships.
- Modeled appropriate relationships with youth and staff by complying with strict guidelines.
Education
Bachelor of Science (B.S.) - Criminal Justice
University of Nebraska-Omaha
Omaha05-2023
Associate in Arts (A.A.) - Human Services Youth Work
Iowa Western Community College
Council Bluffs, Iowa08-2020
High School Diploma -
Papillion Lavista High School
Papillion, Nebraska05-2013
Skills
- Advocacy and supervision
- Communication and leadership
- Problem solving and assessment
- Educational support
- Mental health awareness
- Cultural competence
- Behavioral strategies
- Family dynamics understanding
- Parenting guidance
- Community resources management
Certification
- Nonviolent Crisis Intervention
- CPR
- First Aid
Timeline
Emergency Shelter Supervisor
Child Saving Institute
07.2025 - Current
In-Home Family Consultant
Boys Town
06.2023 - 07.2025
Youth Care Worker
Boys Town
01.2018 - 05.2023
Bachelor of Science (B.S.) - Criminal Justice
University of Nebraska-Omaha
Associate in Arts (A.A.) - Human Services Youth Work
Iowa Western Community College
High School Diploma -
Papillion Lavista High School