Mary Grace Zeigler
Asheville,NC
Summary
Compassionate professional specializing in addiction recovery and mental health support. Delivers effective strategies that foster meaningful change and enhance relapse prevention. Pursuing a Bachelor of Social Work at Warren Wilson College to expand expertise and improve practice in healthcare.
Overview
4
4
years of professional experience
Work History
Emergency Shelter Tech
Safe Shelter
Asheville, North Carolina
01.2026 - Current
- Provided trauma-informed crisis support, ensuring access to food, warmth, and basic necessities during emergency shelter activation to meet immediate client needs.
- Conducted client intake and documentation, coordinated bed assignments, and connected guests to housing and community resources to facilitate timely assistance.
- Maintained safe, structured environment by monitoring space, de-escalating conflicts, and enforcing shelter policies to promote guest safety and stability.
Theraputic Horticulture Intern
Warren Wilson College
Swannanoa, North Carolina
01.2026 - Current
- Planted and maintained diverse plant species in greenhouse environments to support research objectives.
- Conducted literature reviews to compile relevant information, enhancing understanding for ongoing research projects.
- Assisted in planting and maintaining diverse plant species on campus grounds.
- Collaborated with team members to design and implement sustainable gardening practices.
Residential Substance Use Tech
Mary Benson House/ RHA
Asheville, North Carolina
12.2025 - Current
- Supervised self-administration of medication, observing and documenting resident behavior and health status to ensure compliance and safety.
- Maintained safe, supportive, structured environment for women with substance use or psychiatric disorders, promoting recovery and well-being.
- Provided childcare and transportation support to pregnant women and mothers with children.
Whitewater Rafting Guide
Asheville Adventure Comany
Asheville, North Carolina
05.2025 - 08.2025
- Guided rafting trips, prioritizing safety and enhancing enjoyment for all participants.
- Conducted pre-trip safety briefings, equipping guests with knowledge of river conditions.
Case Manager
The Cairn Outpatient
04.2024 - 10.2024
- Oversaw discharge planning to prepare clients for transition, developing comprehensive plans and coordinating necessary follow-up.
- Monitor and document client progress, participating in interdisciplinary meetings to communicate updates and address obstacles.
- Facilitated client intake through interviews, paperwork, and orientation, coordinating services and resources to ensure seamless integration.
Recovery Mentor
Ember Lodge
02.2023 - 10.2024
- Document client interactions and progress to model healthy behaviors and foster supportive environment.
- Conduct weekly client meetings to review program engagement and support goal achievement while ensuring compliance with NCARR and state regulations.
- Provide safe transportation and facilitate group activities and individual support, focusing on medication management and safety planning.
Contract Group Facilitator
Next Step Recovery
10.2023 - 09.2024
- Led life skill and budget group sessions, ensuring alignment with CADC 12 core functions.
- Developed curriculum and utilized interactive methods to increase client engagement.
- Maintained compliance with ethical guidelines and professional standards in all client interactions.
Receptionist/Funeral Director's Assistant
Church Street Funeral and Cremation
02.2023 - 11.2023
- Provided empathetic support to grieving families while ensuring organized service areas.
- Coordinated with staff to enhance operational flow and client satisfaction.
- Managed phone calls and scheduled appointments to facilitate seamless funeral services.
Behavior Health Technician
Reclaim Recovery
09.2022 - 02.2023
- Facilitated support groups and on-site activities, monitored client behavior, and contributed to care plan development to enhance client well-being.
- Reported client progress and fostered supportive therapeutic environment to promote client engagement and recovery.
- Maintained facility cleanliness, performed client intake, and ensured accurate documentation to support effective care delivery.
Mentor
Whipporwill
07.2022 - 11.2022
- Supported clients in self-discovery and recovery through tailored one-on-one and group support.
- Fostered safe, empowering environment while enhancing relationship skills and promoting healthy behaviors.
- Engaged in professional development to uphold high standards of care.
Patient Saftey Attendant
Mission Health
04.2022 - 07.2022
- Monitored psychiatric patients to ensure safety and compliance with fall prevention and infection control protocols.
- Assisted with patient transportation and support during procedures, while creating accurate documentation of patient status and activities.
- Assisted nursing staff with patient care tasks and contributed to performance improvement initiatives to enhance departmental processes.
Certified Nursing Assistant
The Laurels at Summit Ridge
01.2022 - 05.2022
- Provided direct care, assisting with daily living activities and monitoring vital signs to ensure resident health and comfort.
- Supported emotional well-being and collaborated on care plans while maintaining a clean, safe environment for residents.
- Participated in resident care conferences and documented care provided to enhance continuity of care.
Education
Bachelor of Social Work - Psychology Minor
Warren Wilson
Swannanoa, NC05.2027
Associate of Arts - Psychology
Asheville-Buncombe Technical College
05.2025
High School Diploma -
SCPS
Savannah, GA05.2021
Skills
- Client Advocacy
- Crisis Intervention
- Documentation proficiency
- Conflict Resolution
- Positive Attitude
- Program Development
- Group Substance Use Counseling
Credentials
CADC-I, North Carolina (NCASPPB) — July 2023–Present (expected completion July 2027)
- Competent in screening, intake, and assessment processes.
- Skilled in treatment planning and case management.
- Experienced in group and individual counseling facilitation.
- Trained in professional and ethical responsibilities.
Internship
Land of the Sky Regional Council, Asheville, NC
P20 Student Councils Intern — Spring 2025
- Researched and presented on Amplifying Local Innovation in Western North Carolina.
- Interviewed peers in the community to gather perspectives and highlight local solutions.
- Contributed to collaborative discussions on regional development and student engagement.
References
Dr. Dixie Brown (561)-706-3186
Mikayla Mills (417)-834-1970
Adam Freilich (561)-568-1315
Timeline
Emergency Shelter Tech
Safe Shelter
01.2026 - Current
Theraputic Horticulture Intern
Warren Wilson College
01.2026 - Current
Residential Substance Use Tech
Mary Benson House/ RHA
12.2025 - Current
Whitewater Rafting Guide
Asheville Adventure Comany
05.2025 - 08.2025
Case Manager
The Cairn Outpatient
04.2024 - 10.2024
Contract Group Facilitator
Next Step Recovery
10.2023 - 09.2024
Recovery Mentor
Ember Lodge
02.2023 - 10.2024
Receptionist/Funeral Director's Assistant
Church Street Funeral and Cremation
02.2023 - 11.2023
Behavior Health Technician
Reclaim Recovery
09.2022 - 02.2023
Mentor
Whipporwill
07.2022 - 11.2022
Patient Saftey Attendant
Mission Health
04.2022 - 07.2022
Certified Nursing Assistant
The Laurels at Summit Ridge
01.2022 - 05.2022
Bachelor of Social Work - Psychology Minor
Warren Wilson
Associate of Arts - Psychology
Asheville-Buncombe Technical College
High School Diploma -
SCPS