Mariah Borgna
Paramount,CA
Summary
Well-rounded Coordinator educating patients on specific conditions and discussing treatment options. Answered phone calls and inquiries about treatment, medication, condition and concerns. Informed patients and colleagues of emerging technologies for future treatment options.
Overview
9
9
years of professional experience
Work History
Assisted Living Coordinator
Morningstar Senior Living
08.2022 - Current
- Evaluated team performance and care quality.
- Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
- Ordered supplies according to budget limitations and expected use levels.
- Managed 40 employees caring for 155 residents.
- Scheduled all assignments and managed requests for time off.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Sales Associate
Nike Factory Outlet
06.2019 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Lead Medication Technician
Glenwood Gardens Assisted Living
02.2016 - 06.2020
- Reordered medication to maintain adequate supply.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Monitored medication storage area to maintain medication security and control.
Education
Bachelor of Science - Health Care Adminstration
Brookline College - Phoenix
Phoenix, AZ06.2024
No Degree - Nursing
Maric College
Oceanside, CA02.2015
Skills
- Recordkeeping Requirements
- Resident Chart Coordination
- Resident Care Standards
- Admissions Oversight
- Employee Recruitment and Hiring
- Payroll Administration
- Employee Performance Evaluations
- Employee Supervision
- Certified Dementia Practitioner
Timeline
Assisted Living Coordinator
Morningstar Senior Living
08.2022 - Current
Sales Associate
Nike Factory Outlet
06.2019 - 08.2022
Lead Medication Technician
Glenwood Gardens Assisted Living
02.2016 - 06.2020
Bachelor of Science - Health Care Adminstration
Brookline College - Phoenix
No Degree - Nursing
Maric College
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