Mariah Boss
Douglas,MA
Summary
Driven professional with a proven track record at Coastal Medical Billing, adept in claims processing and customer communication. Excelled in managing high-volume claims with precision, enhancing customer satisfaction through effective problem-solving and time management. Demonstrated exceptional attention to detail and the ability to maintain composure under pressure, ensuring compliance and timely claim payments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Claims Administrator
Coastal Medical Billing
01.2020 - Current
- Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
- Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
- Provided exceptional customer service during stressful situations involving accident victims
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate claim information.
- Ensured timely claim payments by diligently monitoring deadlines and following up on outstanding documents.
- Managed a high volume of daily claims, consistently meeting deadlines without compromising attention to detail or accuracy.
Assistant Preschool Teacher
Precious Ones Learning Center
10.2017 - 01.2020
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
Education
High School Diploma -
Douglas High School
Douglas, MA06.2017
Skills
- Customer Communication
- Claims Processing
- Deadline-oriented
- Customer Service
- Problem-Solving
- Time Management
- Phone and Email Etiquette
- Data Entry
- Information Verification
- Attention to Detail
- Data accuracy
- Independent worker
Certification
- Certified Ambulance Coder, NAAC - 1/8/2024
- CPC Medical billing and coding, Quinsigamond Community College- 8/22/2019
Timeline
Claims Administrator
Coastal Medical Billing
01.2020 - Current
Assistant Preschool Teacher
Precious Ones Learning Center
10.2017 - 01.2020
High School Diploma -
Douglas High School
- Certified Ambulance Coder, NAAC - 1/8/2024
- CPC Medical billing and coding, Quinsigamond Community College- 8/22/2019
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