Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Boyd

Houston,TX

Summary

Qualified sales associate with strong background in client experience management. Successfully improved customer satisfaction through strategic problem-solving and effective communication. Demonstrated expertise in relationship building and conflict resolution through 8 years of bartending and customer service work.

Overview

10
10
years of professional experience

Work History

Luxury Hospitality & Client Experience Specialist

Toca Madera
Houston, TX
01.2026 - 06.2026
  • Enhanced client satisfaction through personalized service and proactive communication strategies.
  • Facilitated training sessions for new staff on client interaction best practices and company standards.
  • Developed and implemented client retention initiatives, resulting in improved loyalty and repeat business.
  • Analyzed client feedback data to identify trends and recommend actionable improvements to management.

Bartender

Houston KP LLC
Houston
01.2024 - 01.2026
  • Provided high-volume bartending service in a fast-paced nightclub
  • Prepared and served classic cocktails, specialty drinks, beer, and bottle service
  • Maintained strong situational awareness to ensure guest safety
  • Managed high-volume cash and card transactions with accuracy

Bartender

Stovall House Private Social Club
Tampa
01.2020 - 01.2023
  • Curating specialty craft cocktail menus
  • Recommend wine pairings with entrees
  • Keep the anonymity of members
  • Supervising and assisting server staff

Bartender

Winghouse Tampa
Tampa
01.2018 - 01.2020
  • Bartend extreme high volume
  • Prevent customer excessive drinking
  • Provide friendly attentive service

Bartender

Hooters Of Louisiana
Baton Rouge
01.2016 - 01.2018

Education

Real Estate License -

Bob Hogue School of Real Estate
Tampa

Bachelor of Science - undefined

University of South Florida
Tampa
01.2020

undefined

Louisiana State University
Baton Rouge
01.2017

Skills

  • High volume and craft bartending
  • Customer service excellence
  • POS and Cash Handling
  • Responsible alcohol service
  • Multitasking and time management
  • Upselling and Guest Engagement
  • Team Collaboration
  • Extensive Wine and Liquor Knowledge
  • Client retention strategies
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Professionalism
  • Written communication
  • Emotional intelligence

Timeline

Luxury Hospitality & Client Experience Specialist

Toca Madera
01.2026 - 06.2026

Bartender

Houston KP LLC
01.2024 - 01.2026

Bartender

Stovall House Private Social Club
01.2020 - 01.2023

Bartender

Winghouse Tampa
01.2018 - 01.2020

Bartender

Hooters Of Louisiana
01.2016 - 01.2018

Bachelor of Science - undefined

University of South Florida

undefined

Louisiana State University

Real Estate License -

Bob Hogue School of Real Estate
Mariah Boyd