Mariah Bloom
Anderson,CA
Summary
Proven Medical Assistant with a track record of enhancing patient satisfaction and streamlining clinic operations at Mangrove Dermatology. Skilled in HIPAA compliance and patient scheduling, coupled with a compassionate approach to patient care. Excelled in procedure assistance and inventory management, significantly contributing to a positive, efficient healthcare environment.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Mangrove Dermatology
Chico, CA
10.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Empowered patients through education on self-management techniques for chronic conditions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Barista
Kaleidoscope
Anderson, CA
06.2018 - 11.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
Certificate - Medical Assistant
Shasta College
Redding, CA2020
Corning High School
Corning, CA06.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Clinical Documentation
- Patient-focused care
- Reliable team player
- Procedure Assistance
- Compassionate
- CPR
- Medical Procedures
- Professionalism and Ethics
- Maintaining confidentiality
Timeline
Medical Assistant
Mangrove Dermatology
10.2020 - Current
Barista
Kaleidoscope
06.2018 - 11.2019
Certificate - Medical Assistant
Shasta College
Corning High School