Mariah Donica
Clarksville,TN
Summary
Dynamic Emergency Communications Dispatcher with a proven track record at the Department of Emergency Communications, adept at information gathering and real-time updates. Skilled in front-end development using HTML, CSS, Bootstrap, and JavaScript, and am currently extending my knowledge in React. I excel in enhancing operational efficiency and customer satisfaction through strategic problem-solving and effective team leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Communications Dispatcher
Department of Emergency Communications
03.2020 - Current
- Coordinated emergency response efforts among multiple agencies to ensure timely assistance.
- Operated advanced dispatch systems to manage incoming calls and prioritize urgent requests.
- Provided real-time information updates to first responders, enhancing operational efficiency during emergencies.
Front End Manager
Dirt Cheap
10.2019 - 03.2020
- Led daily operations, ensuring optimal front-end efficiency and customer satisfaction.
- Trained and mentored staff on best practices for customer service and product knowledge.
- Streamlined checkout processes, reducing wait times and improving overall customer experience.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
Education
Undergraduate Programming Essentials Certificate - Computer Science
DeVry University
IllinoisSkills
- Information gathering
- Memory retention
- Accuracy and precision
- Mobile-first approach
- Web performance optimization
- HTML
- Javascript
- CSS
- Front-end development
- HTML and XML
- Code debugging
- Python
- Bootstrap framework proficiency
Certification
Programming Essentials Certification
High School Diploma
Timeline
Emergency Communications Dispatcher
Department of Emergency Communications
03.2020 - Current
Front End Manager
Dirt Cheap
10.2019 - 03.2020
Undergraduate Programming Essentials Certificate - Computer Science
DeVry University