Mariah Gordy
Summary
Service-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Clayton Glass And Mirror
04.2023 - 01.2025
- Answered inbound calls to greet and assist customers with various needs and questions.
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Relayed new and relevant information to customers and followed up on promises.
Stocker
Family Bargain Center
03.2018 - 07.2018
- Kept shop floor clean, organized and well-signaled.
- Unloaded new products, opened containers and routed products to sales floor or storage locations.
- Positioned products on shelves and used promotional displays to improve product visibility.
- Dusted and wiped shelves to maintain clean appearance.
Education
High School Diploma -
Page High School
Tuba City, AZSkills
- Self motivation
- Teamwork and collaboration
- Phone etiquette
- Adaptability
- Multitasking Capability
- Communication skills
- Multitasking Abilities
- Knife skills
- Cleanliness and sanitation
- Basic cooking methods
- Workstation organization
- Kitchen safety
Timeline
Customer Service Representative
Clayton Glass And Mirror
04.2023 - 01.2025
Stocker
Family Bargain Center
03.2018 - 07.2018
High School Diploma -
Page High School
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