Mariah Gray
San Antonio,TX
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
10
10
years of professional experience
Work History
Server
Chilis's Bar And Grill
06.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Cricket Wireless
10.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Cashier
Walmart
02.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Service Representative
Allstate Corp
02.2014 - 11.2014
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Thomas Jefferson High School
San Antonio06.2012
Skills
- Food Inspection
- Food Running
- Guest Engagement
- Beverage Preparation
- Safe Food Handling
- Guest Seating
- High-Volume Dining
- Cash Handling
- Multitasking Abilities
Timeline
Server
Chilis's Bar And Grill
06.2020 - Current
Sales Associate
Cricket Wireless
10.2017 - 07.2018
Cashier
Walmart
02.2016 - 01.2017
Customer Service Representative
Allstate Corp
02.2014 - 11.2014
High School Diploma -
Thomas Jefferson High School
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