Mariah Gregory
Bay Shore,NY
Summary
Resourceful sales associate with a few years of experience providing differentiated customer service in fast-paced retail settings. Known for quickly building relationships with customers to understand their needs and recommend products. Develop good working relationships with colleagues and always willing to jump in wherever needed to ensure smooth store operations Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
DICK'S Sporting Goods
Deer Park
04.2023 - 01.2024
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Organized displays to attract customers and promote sales.
- Promoted special offers and discounts to encourage additional purchases.
- Handled customer complaints in a professional manner.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Sales Associate
Kids Foot Locker
Bay Shore
03.2022 - 07.2023
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Sales Associate
Spencer's Gifts
Bay Shore
09.2021 - 06.2022
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
BJ's Wholesale Club
Deer Park
01.2020 - 11.2021
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Retail Sales Associate
Tommy Hilfiger
Deer Park
02.2017 - 08.2019
- Greeted customers upon entering the store and provided assistance.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Processed returned merchandise according to company policies.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Inspected purchased items for defects before handing them over to customers.
- Stocked shelves with merchandise according to company standards.
Education
High School Regents Diploma -
Bay Shore Senior High School
Bay Shore, NY06.2021
Skills
- Sales
- POS
- Cash Handling
- Customer Service
- Cashiering
- Retail sales
- Cash register
- Phone etiquette
- Retail math
- Computer skills
- Communication skills
- Order Processing
- Money Handling
- Teamwork and Collaboration
- Customer Engagement
- Interpersonal and written communication
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Retail Sales Associate
DICK'S Sporting Goods
04.2023 - 01.2024
Sales Associate
Kids Foot Locker
03.2022 - 07.2023
Sales Associate
Spencer's Gifts
09.2021 - 06.2022
Cashier
BJ's Wholesale Club
01.2020 - 11.2021
Retail Sales Associate
Tommy Hilfiger
02.2017 - 08.2019
High School Regents Diploma -
Bay Shore Senior High School
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