Mariah Hicks
Baltimore,MD
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Summary
Detail-oriented bartender with a strong focus on enhancing customer satisfaction. Proven ability to manage bar operations efficiently while developing creative cocktail offerings.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Bartender
El Rancho
Baltimore, MD
04.2017 - Current
- Oversaw bar operations to guarantee efficient service delivery and enhance customer satisfaction.
- Developed signature cocktails, enhancing menu offerings and guest experience.
- Monitored and adjusted stock levels to maintain inventory accuracy and optimize resource utilization.
Scanner/Warehouse Package Handler
Amazon
Baltimore, MD
07.2021 - 07.2022
- Operated handheld scanners to accurately track inventory movement within warehouse environment.
- Conducted thorough inspections of scanned items to guarantee prompt and accurate package handling.
- Streamlined communication and teamwork to enhance workflow efficiency and fulfill daily operational goals.
Receptionist
Above All Odds
11 E Lexington Street
06.2018 - 07.2018
- Coordinated front desk functions, facilitating efficient visitor check-in and optimizing appointment scheduling processes.
- Developed streamlined communication processes between departments to enhance information flow.
- Coordinated office supply inventory, maintaining optimal stock levels for day-to-day operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Order Processor
2 Guys Pizza
Baltimore, MD
05.2018 - 06.2018
- Oversaw order processing and fulfillment, ensuring accuracy and timely delivery.
- Managed order entry using POS systems, maintaining high data integrity throughout the process.
- Engaged with kitchen staff to refine order preparation workflows, minimizing errors and improving service quality.
- Implemented inventory checks to ensure availability of menu items for customer orders.
Education
High School Diploma -
03.2026
- Relevant Coursework: Mental health technician & Registered Nurse.
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
- Certified server/seller, Techniques of Alcohol management - 14/2028
Timeline
Scanner/Warehouse Package Handler - Amazon
07.2021 - 07.2022
Receptionist - Above All Odds
06.2018 - 07.2018
Order Processor - 2 Guys Pizza
05.2018 - 06.2018
Bartender - El Rancho
04.2017 - Current
Baltimore City Community College - High School Diploma,