Holly Houpe
Customer Service
Cincinnati,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Office Assistant
Wood + Lamping LLP
10.2022 - 03.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
Picker Packer
UPS
04.2022 - 06.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Picked and packed order items.
Culinary Specialist
U.S. Navy
06.2017 - 06.2021
- Inspected deliveries for accuracy and safety.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Planned menus and ordered various food stock to provide balanced and nutritious meals.
- Disciplined and dedicated to meeting high-quality standards.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Education
High School Diploma -
Fairfield High School
Cincinnati, OH05.2017
Skills
- Time Management
- Office Management
- Front Office Management
- Prioritizing Work
- Complex Problem-Solving
- Organizing and Categorizing
- Self Starter
- Legal Administrative Support
- Documentation
- Basic Bookkeeping
Timeline
Office Assistant
Wood + Lamping LLP
10.2022 - 03.2023
Picker Packer
UPS
04.2022 - 06.2022
Culinary Specialist
U.S. Navy
06.2017 - 06.2021
High School Diploma -
Fairfield High School