Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Jenks

Lansing,MI

Summary

Accomplished Bartender Trainer at Buffalo Wild Wings, adept in advanced bartending techniques and mentoring, significantly enhanced bar efficiency and customer satisfaction through innovative training and service strategies. Expert in hygiene and sanitation, with a flair for specialty drink creation, I excel in elevating service standards and team performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service representative position. Ready to help team achieve company goals. Dependable customer serviced representative successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Bartender Trainer / Server

Buffalo Wild Wings
03.2017 - Current
  • Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
  • Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.

Education

Medical - Medical Assisting

Ross Medical Education Center
Lansing, MI
06.2015

High School Diploma -

Eastern High School
Lansing, MI
06.2013

Skills

  • Advanced Bartending Techniques
  • Specialty drink creation
  • Performance skills
  • Mentoring abilities
  • Food Safety Training
  • Hygiene and Sanitation
  • Alcohol Safety Regulations
  • Cash handling proficiency
  • Product presentation

Timeline

Bartender Trainer / Server

Buffalo Wild Wings
03.2017 - Current

Medical - Medical Assisting

Ross Medical Education Center

High School Diploma -

Eastern High School
Mariah Jenks