Dedicated administrative professional well-versed in communication and team building, currently working towards a Computer Science degree at the University of Arkansas. Ready to bring an energetic and passionate mindset to your team.
Overview
3
3
years of professional experience
Work History
Access Coordinator
University of Arkansas for Medical Sciences
12.2022 - Current
Provides comprehensive support for patient care activities
Answers telephones and coordinates appointments, referrals, consults, tests and/or procedures
Improved patient access by streamlining registration processes and reducing wait times.
Verifies insurance coverage and responds appropriately to requirements of third-party payers.
Enhanced patient satisfaction with efficient scheduling of appointments and followups.
Bank Teller
Arvest Bank
12.2021 - 12.2022
Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Provided exceptional customer service, resulting in increased client retention and loyalty.
Contribute to achievement of branch sales goals by engaging customers to determine their product needs
Streamlined teller operations for better workflow by implementing time-management strategies.
Sales Associate
Walmart Supercenter
11.2020 - 12.2021
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Inpatient Registered Nurse Care Manager at University of Arkansas for Medical Sciences, UAMSInpatient Registered Nurse Care Manager at University of Arkansas for Medical Sciences, UAMS
Kidney Transplant Waitlist Coordinator at University of Arkansas for Medical Sciences, UAMSKidney Transplant Waitlist Coordinator at University of Arkansas for Medical Sciences, UAMS
Senior Director, Total Rewards at UAMS - University of Arkansas for Medical SciencesSenior Director, Total Rewards at UAMS - University of Arkansas for Medical Sciences