Mariah Licata
Fred Meyer
Wasilla,AK
13
years of professional experience
Professional with background in enhancing member experiences through strong interpersonal skills and effective problem-solving. Known for fostering team collaboration and delivering impactful results in dynamic environments. Adept at adapting to changing needs while maintaining focus on member satisfaction, communication, and efficiency. Equipped with skills in customer service, conflict resolution, and process improvement.
Work History
Cashier
2 Years 3 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Facilitated customer transactions at self-checkout stations, ensuring smooth operation and efficiency.
- Monitored checkout area for compliance with store policies and procedures, maintaining a secure environment.
Member Experience Rep.
1 Year 2 Months- Enhanced member engagement through personalized communication and tailored service solutions.
- Resolved member inquiries efficiently, ensuring satisfaction and retention.
- Maintained accurate records of all member communications and transactions, ensuring seamless coordination between departments involved in servicing accounts.
Seaman
4 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Teller
4 Months- Processed customer transactions efficiently and accurately, ensuring compliance with banking regulations.
- Managed cash drawer, balancing funds at end of shifts to maintain financial integrity.
- Assisted customers with account inquiries, providing solutions and enhancing service satisfaction.
- Calculated fees due, interest and change for customer transactions.
Manager
4 Years 3 Months- Interviews/crew work
- Oversaw daily operations to ensure compliance with quality and safety standards.
- Developed training programs for staff to enhance service efficiency and customer satisfaction.
- Implemented inventory management procedures to minimize waste and reduce costs.
- Led team meetings to communicate goals, expectations, and foster a collaborative work environment.
- Monitored staff performance, providing guidance and feedback to promote professional development.
- Maintained professional, organized, and safe environment for employees and patrons.
Camp Consular
1 Year- Consular
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
Associate of Arts
High school graduate
Skills
Teamwork
Attention to detail
Time management
Reliability
Effective communication
Performance tracking
Friendly
positive attitude
Performance analysis
Point of sale systems
Inventory counts
Financial transactions
Marketing
Sales
Microsoft office
Timeline
Cashier
Fred Meyer
05.2024 - CurrentRead More
Member Experience Rep.
MVFCU
02.2022 - 04.2023Read More
Seaman
United States Navy
01.2018 - 01.2022Read More
Teller
Alaska USA
09.2017 - 01.2018Read More
Manager
McDonald's
06.2013 - 09.2017Read More
Camp Consular
Elks Lodge
06.2013 - 06.2014Read More
University of Alaska Anchorage
Associate of Arts
Read More
Colony High School
High school graduate
Read More
Communication
Communication is key to success, it’s always good to have good communication with a team, it’s part of being a part of a team for success. Having open communication allows us to all be successful. There is no “I” in TEAM.
Leadership
Leadership is super important for a team, leadership is who we look up to and strive to be. Without good leadership makes it hard to have a successful team.