Amanda Stoddard
Evanston,WY
Summary
Dedicated cashier with expertise in customer service and problem-solving. Proven track record of building relationships and enhancing customer satisfaction through clear communication and efficient transaction handling.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Holiday Hills
04.2023 - 03.2026
- Trained new cashiers on register operations and customer service protocols.
- Monitored inventory levels at registers, restocking supplies as needed to improve efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Ran the RV park, checking customers in and out, taking payments, answering phone calls
Caregiver
ComForcare Home Care
04.2023 - 01.2025
- Provided compassionate personal care and assistance with daily living activities for clients.
- Administered medications and monitored vital signs to ensure client health and safety.
- Developed customized care plans in collaboration with families and healthcare professionals.
- Managed scheduling and coordination of services to optimize client support and resources.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Advocated for clients' needs, facilitating communication between families, healthcare providers, and community resources.
- Implemented feedback mechanisms to improve service delivery and client satisfaction consistently.
- Enhanced client well-being through engaging activities tailored to individual preferences and needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained entire family's schedule and organized events.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
DLA
Pioneer Counseling
10.2021 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
DSP
Lincoln Self Reliance
09.2017 - 11.2019
- Evaluated service delivery effectiveness, recommending adjustments to improve client satisfaction and engagement.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Scheduled daily and weekly care hours for client caseload.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Monitored behavioral patterns, documenting observations to support developmental progress.
- Trained new staff on best practices in patient care and safety protocols, fostering a supportive environment.
- Implemented personalized care plans, ensuring alignment with individual needs and preferences.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Cashier
Dollar Tree
04.2016 - 09.2017
- Processed customer transactions efficiently using POS system.
- Managed cash register, ensuring accurate cash handling and reconciliation.
- Assisted customers with inquiries, providing excellent service and product knowledge.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Handled returns and exchanges following company policies to ensure customer satisfaction.
- Collaborated with team members to streamline checkout procedures during peak hours.
DSP
Mountain Regional Services
06.2012 - 01.2016
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Implemented personalized care plans, ensuring alignment with individual needs and preferences.
- Monitored behavioral patterns, documenting observations to support developmental progress.
- Collaborated with multidisciplinary teams to coordinate services and optimize client outcomes.
- Trained new staff on best practices in patient care and safety protocols, fostering a supportive environment.
- Developed engaging recreational activities that encouraged social interaction among clients.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Advocated for client needs during team meetings, contributing to holistic care strategies and resource allocation.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
High School Diploma - Criminal Justice
SNHU
New Hampshire06-2030
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Teamwork and collaboration
- Teamwork
- Time management
- Problem-solving
- Fast learner
- Multitasking
- Vital signs monitoring
- Clear communication
- Organizational skills
- Dressing assistance
- Decision-making
- Adaptability and flexibility
- Physical strength
- Relationship building
- Cooking meals
- Meal planning and preparation
- Personal hygiene assistance
- Housekeeping
- Household cleaning
- Caring companionship
- Bedside manner
- Personal care worker
- Wound care
- Documentation and recordkeeping
- Feeding assistance
- Team building
Accomplishments
- Completed manager training program.
- Trained and mentored [number] employees.
- Achieved [Result] through effectively helping with [Task].
Certification
- PCA - Personal Care Aide
- DCA - Direct Care Aide
- PCW - Personal Care Worker
- PCHM - Personal Care Homemaker
Languages
English
Professional Working
Timeline
Cashier
Holiday Hills
04.2023 - 03.2026
Caregiver
ComForcare Home Care
04.2023 - 01.2025
DLA
Pioneer Counseling
10.2021 - 04.2023
DSP
Lincoln Self Reliance
09.2017 - 11.2019
Cashier
Dollar Tree
04.2016 - 09.2017
DSP
Mountain Regional Services
06.2012 - 01.2016
High School Diploma - Criminal Justice
SNHU