Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Manolatos

Ypsilanti

Summary

Diligent worker with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Agape Acupuncture
08.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Improved accuracy of patient data with meticulous record-keeping.
  • Handled cash transactions and maintained sales and payments records accurately.

Freelancer

Multiple
08.2022 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.

Delivery Driver

Jimmy John's
01.2019 - 08.2024
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Improved efficiency by doing multiple jobs at once when not actively delivering.

Education

Bachelor's of Music - Flute Performance

Eastern Michigan University
Ypsilanti, MI
08-2022

Skills

  • Organization skills
  • Telephone skills
  • Data entry
  • Scheduling
  • File management
  • Computer skills
  • Information protection
  • Patience and empathy

Timeline

Medical Receptionist

Agape Acupuncture
08.2024 - Current

Freelancer

Multiple
08.2022 - Current

Delivery Driver

Jimmy John's
01.2019 - 08.2024

Bachelor's of Music - Flute Performance

Eastern Michigan University

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Mariah Manolatos