Mariah Martinez
Las Vegas,NV
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Waitress Lead
Coachs Sports Bar and Grill
03.2017 - 08.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
Supervision Aide
Lancaster School District
06.2021 - 05.2022
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Increased customer service success rates by quickly resolving issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
High School Diploma -
Lancaster High School
Lancaster Ca 06.2017
Skills
- Menu Recommendations
- Order Accuracy
- Dining area maintenance
- Guest Relations Management
- Customer Service
- Daily specials memorization
- Ordering Procedures
- Payment Processing
- High-volume dining
- Hospitality service expertise
- Service prioritization
- Relationship Management
Timeline
Supervision Aide
Lancaster School District
06.2021 - 05.2022
Waitress Lead
Coachs Sports Bar and Grill
03.2017 - 08.2024
High School Diploma -
Lancaster High School
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