Mariah Martinez
C.R Lapps Family Restaurant
Lancaster,PA
4
years of professional experience
Experienced server and cashier with strong multitasking abilities and a commitment to customer satisfaction. Known for collaborating effectively with kitchen staff, resolving complaints promptly, and maintaining cleanliness standards to support seamless operations.
Work History
Server
4 Years 5 Months- Delivered exceptional customer service to enhance dining experiences.
- Processed orders efficiently, ensuring accuracy and timely delivery to customers.
- Collaborated with kitchen staff to coordinate meal timing and presentation.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
2 Months- Assisted customers with product inquiries, enhancing shopping experience and promoting loyalty.
- Maintained cleanliness and organization of checkout area, contributing to store's overall presentation.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma
- [Student Council] Member
- [3.5] GPA
- Extracurricular Activities: [Volleyball]
Skills
Exceptional customer service
Guest engagement
Food running
Service prioritization
Client relations
Sanitation practices
Food handling compliance
Cleanliness standards
Cash handling
Supply restocking
Menu knowledge
Inventory management
Strong work ethic
Timeline
Cashier
Kohls Department Store
11.2024 - 01.2025Read More
Server
C.R Lapps Family Restaurant
03.2022 - CurrentRead More
Conestoga Valley High School
High School Diploma
Read More