Mariah Minor
New Roads,LA
Summary
Looking for an opportunity utilizing clerical and customer service skills in a highly stimulating and professional work environment to support the mission of an organization.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Moreau Physical Therapy
Zachary, LA
02.2024 - Current
- Greeted patients warmly upon arrival, fostering a welcoming and professional atmosphere in the clinic.
- Managed patient check-in processes smoothly, enhancing overall patient experience and reducing wait times significantly.
- Coordinated appointment scheduling with precision, optimizing daily operations and improving staff utilization effectively.
- Answered phone inquiries promptly, providing detailed information about services and assisting with client needs.
- Organized patient records systematically, ensuring quick access to information for both staff and patients.
- Supported therapists by maintaining a clean and organized front desk area, promoting an efficient workflow.
- Developed strong relationships with patients through attentive service, contributing to high levels of satisfaction and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Receptionist/ Customer Service Specialist
Cool Cats Towing
Baton Rouge, La
09.2018 - Current
- Receive and relay messages in a timely manor
- Greet customers as they enter the business
- Answer phone to assist customers
- Provide business information to potential customers
- Receive and distribute mail
- Maintain filing system and inventories
- Assist in planning meetings by providing administrative support
- Respond to queries put forward by customers
- Monitor use of supplies and replenish as and when needed
- Assist the CEO and COO as directed
- Successfully worked on a newly introduced electronic inventory system without making a single mistake
- Worked as an active part of the design team that designed appropriate advertising material by providing customer specific information
- Here are six original resume statements for the Receptionist role at Cool Cats Towing, addressing high-impact responsibilities that may be missing from the existing work history:
Education
High School Diploma - General Studies
Zachary High School
Zachary, LA05.2022
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Communication
- Customer Service
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Appointment scheduling
- Front office management
Timeline
Front Desk Receptionist
Moreau Physical Therapy
02.2024 - Current
Receptionist/ Customer Service Specialist
Cool Cats Towing
09.2018 - Current
High School Diploma - General Studies
Zachary High School