Mariah Parks
White Plains,MD
Overview
4
4
years of professional experience
Work History
Bay Host
TopGolf
01.2024 - Current
- Created a memorable experience for guests by creating a positive, interactive environment, and providing excellent service.
- Knowledge in seasonal menus and promotions.
- Knowledge in food and beverage inventory to aid in upselling menu items.
- Worked in collaboration with other front and back of house members to deliver quick and consistent service to guests.
- Managing multiple guests concurrently along with other responsibilities, and still providing excellent service.
- Informed guests of memberships to aid in repeated service and increased sales.
Server, Shift Lead, Hostess
All American Steakhouse And Sports Theater
08.2022 - 01.2024
- Provided excellent service in a fast paced environment, enhancing customer experience.
- Provided customers with knowledge of ongoing and/or current restaurant promotions.
- Processed orders quickly and correctly.
- Collaborated with both front and back of house staff to ensure that guests received an exceptional experience.
- Organized reservations and kept track of seating arrangements in a fast paced environment.
- Supervised employees throughout the shift to ensure that the shift occurred smoothly.
- Aided in keeping a positive work environment amongst employees.
- Delegated tasks to each employee to ensure that the work environment remained stocked, organized, and clean.
Sales Associate
TJ Maxx, TJX Companies
02.2022 - 08.2022
- Aided customers in search and selection of products in order to enhance guest interaction and experience.
- Helped maintain a clean, organized sales floor, and keep track of inventory.
- Efficiency in use of Point of Sales system
- Promotion of Store credit card to enhance sales.
Education
No Degree - General Education
College of Southern Maryland
La Plata, MDBachelor of Arts - Sociology
University of Maryland, College Park
College Park, MD05-2026
High School Diploma -
Maurice J. McDonough High School
Pomfret, MD06-2021
Skills
- Cleanliness
- Maintaining composure
- Upselling strategies
- Customer service
- Problem-solving
- Attention to detail
- Verbal and written communication
- Dependable and responsible
Timeline
Bay Host
TopGolf
01.2024 - Current
Server, Shift Lead, Hostess
All American Steakhouse And Sports Theater
08.2022 - 01.2024
Sales Associate
TJ Maxx, TJX Companies
02.2022 - 08.2022
No Degree - General Education
College of Southern Maryland
Bachelor of Arts - Sociology
University of Maryland, College Park
High School Diploma -
Maurice J. McDonough High School