Mariah Sanchez
Wilmington,NC
Summary
Motivated with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Kidzcarepediatrics
Wilmington, NC
12.2022 - 01.2024
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Inputted guest information into computer system accurately and securely.
Direct Support Professional
Easterselas
Wilmington, NC
02.2022 - 11.2022
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Documented current patient information to update vital signs, behaviors, and eating habits.
Cashier
Jcpenny
Wilmington, NC
02.2021 - 03.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Some College (No Degree) - Cosmetology
Cape Fear Community College
Wilmington, NCSkills
- Task Prioritization
- Decision-Making
- Verbal Communication
- Relationship Building
Certification
- Certified Nursing Assistant
- Basic Life Support training
- CPR/ First Aid certified
Timeline
Front Desk Agent
Kidzcarepediatrics
12.2022 - 01.2024
Direct Support Professional
Easterselas
02.2022 - 11.2022
Cashier
Jcpenny
02.2021 - 03.2022
Some College (No Degree) - Cosmetology
Cape Fear Community College
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