Mariah Turay
Snellville,GA
Summary
Dedicated to driving operational efficiency and cost reduction, this strong leader and problem-solver focuses on streamlining operations. Consistently making independent decisions and exercising sound judgment, the goal is to positively impact company success. With 2 years of experience as a Crew Trainer, the main objective is to maximize team success by providing exceptional training and support to new members. Leveraging extensive knowledge of food safety, cleaning, and sanitizing procedures, a safe and productive work environment is ensured.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Carrabba's Restaurant
Duluth, GA
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Taco Bell
Yum! Brands Inc.
4880 Sugarloaf Pkwy
08.2021 - 04.2024
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Delivered services to customer locations within specific timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
Food Garage
Small Business Administration
Lawrenceville, GA
01.2021 - 08.2021
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
No Degree - Business Administration
Current Student At Georgia State University
Atlanta, GA04.2027
Skills
- Customer service
- Money handling
- Problem-solving
- Time management
- Decision-making
- Team leadership
- Staff training and development
- Staff supervision
- Staff management
- Goal setting
- Workload management
Certification
Word expert
PowerPoint expert
Currently becoming excel expert
Personal Information
Title: College Student
Timeline
Assistant Manager
Carrabba's Restaurant
06.2024 - Current
Taco Bell
Yum! Brands Inc.
08.2021 - 04.2024
Food Garage
Small Business Administration
01.2021 - 08.2021
No Degree - Business Administration
Current Student At Georgia State University