Mariah Van Sickle
Big Smoke
BOISE,ID
7
years of professional experience
Started working as a sales associate in 2019 and worked my way up to assistant manager at the same location. I have worked with the company for 7 years three of them being assistant.
Work History
Assistant Manager
7 Years 4 Months- Led team in executing daily operations, ensuring high service standards and customer satisfaction.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the manager to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Sales Associate
7 Years 4 Months- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Maintained merchandising standards by organizing displays and stocking shelves effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Education
High School Diploma
Skills
Inventory management
Point-of-sale systems
Cash handling procedures
Financial management
Team leadership
Team motivation
Staff training and development
Decision-making
Customer service
Timeline
Assistant Manager
Big Smoke
04.2019 - CurrentRead More
Sales Associate
Big Smoke
04.2019 - 2023Read More
Kuna High School
High School Diploma
Read More